Your Opportunity at ARC’TERYX:
The Account Manager, Strategic Sales, plays a key role in driving Arc’teryx brand awareness and sales growth through the development and management of new and existing business opportunities for Arc’teryx with brand-aligned partners in the professional market. This role focuses on fostering enduring relationships with strategic accounts to drive long-term mutual growth.
You are proactive and entrepreneurial, possessing a profound understanding of both our products and the professional sector. You possess the vision and skills to build long-standing and scalable partnerships with strategic partners by leveraging our sales tools, utilizing the commercial ecosystem, and developing mutual trust with our partners. You deeply understand the mission and values of our partners and with that knowledge you seek to create opportunities for brand collaboration and community.
Please note, this is a temporary role, ending September 2027. It is based out of our North Vancouver office, and is open to a hybrid work schedule, or, may be hired remote. Candidates must be eligible to work in Canada.
Meet Your Future Team:
The PRO team is a highly versatile sales and service team within the Wholesale, North America Commercial Department at Arc’teryx. The Strategic Sales & Wholesale team reflects our brand intention through authentic relationships with professional end-users who share our values. We provide purpose-built solutions for professional end users and strategic partners who rely on our products to perform their craft at the highest level. We highly value teamwork, collaboration and supporting one another to deliver exceptional outcomes.
If you were the Account Manager, Strategic Sales - Temporary now, here are some of the core activities you would be doing:
- Acting as the main point of contact and relationship owner for PRO Strategic accounts, supporting the business by understanding the accounts needs and identifying opportunities for them to achieve market growth, develop strong community presence and support, and you create brand alignment throughout their organization
- Responding to in-season and pre-season opportunities, building deep relationships, and delivering excellent account support with strategic end-user organizations who align with our objectives and brand values
- Providing regular market-level insights into the current and future financial performance of your designated territory for strategic accounts
- Understanding the mission and needs of your accounts to offer solutions as a package, with embellishments when needed, in alignment with our brand positioning
- Developing in depth, long-range regional/account plans and model forecast for partners based on the PRO strategy, brand values, and guidelines to foster enduring partnerships. These plans include marketing initiatives at the account level, community engagement efforts, and investment strategies
- Collaborating with PRO leadership, supporting with building and implementing dealer packages, selling and contract management tools – virtual and in-person – and best practices that drive consistency across all opportunities
- Fostering collaboration with the Business Development and Service & Operations team to identify opportunities among existing accounts for short, mid, and long-term contracts
- Sharing account feedback with relevant stakeholders as well as identifying pro market trends and opportunities to influence the long-term product line plan Travelling to tradeshows, conferences, and events as directed by the Manager, Strategic Accounts & Wholesale to support the team, as needed
Are you our next Account Manager, Strategic Sales?
- You have a bachelor’s degree and 3+ years of solution-based sales experience in a related field
- You understand the problem you are solving for the customer, demonstrated by exceptional customer outcomes and business results
- You have excellent interpersonal and presentation skills, and the ability to connect, influence and communicate effectively with all stakeholders
- You are proficient in MS Office, ERP (e.g. SAP) and CRM (e.g. Salesforce) software.
- You are willing and able to travel internationally, comprising up to 15% of your designated work hours as necessitated by job demands
- You are confident managing multiple priorities with specific deadlines
- You are curious and proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You are able to balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right Your passion for your work is paralleled by your passion for getting outside and living it.
Compensation
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave top-up and a nesting period for new parents.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
Skills Required
- Bachelor's degree
- 3+ years of solution-based sales experience in a related field
- Eligible to work in Canada
- Proficiency in MS Office, ERP (e.g., SAP), and CRM (e.g., Salesforce)
- Willing and able to travel internationally up to 15%
- Excellent interpersonal and presentation skills with the ability to influence stakeholders
- Ability to manage multiple priorities and meet deadlines
- Demonstrated ability to understand customer problems and deliver exceptional business outcomes
- Passion for outdoor activities and alignment with brand values
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
