Account Manager - SMB

We are looking for an experienced Account Manager to join our team here at YouGov in our London office. As an Account Manager at YouGov, your core objective is to drive achievement of sales targets through cross-selling and upselling, ultimately increasing the value of your account group year on year.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff): 

Drive Account Growth:

• Develop and execute comprehensive account plans, including sales forecasts and strategies, to maximise revenue and profitability within your assigned territory.
• Proactively identify and pursue new business opportunities through cross-selling, upselling, and strategic account penetration.
   

Client Relationship Management:

• Build and maintain strong, long-term relationships with key stakeholders at all levels within client organisations.
• Act as a trusted advisor, providing expert guidance on YouGov's research solutions and their value proposition.
• Manage all aspects of the client lifecycle, from initial contact to contract negotiation and ongoing account management.
   

Market Expertise:

• Develop a deep understanding of market trends, competitive dynamics, and client needs.
• Contribute to the development and refinement of YouGov's go-to-market strategy within the sector.
• Understanding of Market Research landscape
   

Collaboration:

• Collaborate closely with cross-functional teams, including New Business, Client Services, Product, and Marketing, to ensure seamless client experiences and achieve shared goals.
   

Here’s a breakdown of what you’ll do (not all of it, just the important stuff): 

• 3+ years of successful experience in a B2B Account Management role within the SaaS/Tech industry, ideally within Market Research
• Demonstrated track record of exceeding sales targets and achieving revenue growth.
• Exceptional communication and interpersonal skills with the ability to build and maintain strong client relationships.
• Strong negotiation and influencing skills.
• Proven ability to identify and develop new business opportunities.
• Excellent analytical and problem-solving skills.
• Proficiency in CRM and salesforce.com.

#LI-AQ1

Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do. 
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work. 
 
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.

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