Account Manager, SMB

Posted 3 Days Ago
Be an Early Applicant
Lexington, MA, USA
In-Office
112K-168K Annually
Entry level
Information Technology • Security • Software • Consulting
The Role
Manage SMB customer accounts and drive upsell revenue against monthly, quarterly, and annual targets. Develop account plans with channel partners, promote new technologies to existing customers, identify expansion opportunities, maintain CRM and KPI reporting, and follow established sales processes. The role requires IT sales experience, strong commercial awareness, understanding of corporate IT procurement, and a record of achieving sales targets.
Summary Generated by Built In
The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Join our dynamic SMB Customer Development Sales Team where determination and innovation thrive. We're seeking sales professionals who excel at exceeding targets, forging lasting relationships, and driving revenue growth in the ever-evolving cybersecurity landscape.

What you’ll do:

  • Achieve upsell revenue targets on a monthly, quarterly, and annual basis.

  • Collaborate with the Partner/Channel Development team to devise and execute account plans.

  • Implement sales activity plans to meet revenue quotas, prioritizing relationship-building with existing clients.

  • Drive sales of new technologies within the current customer base, identifying and capitalizing on revenue opportunities.

  • Manage KPI reporting and CRM upkeep for efficient business administration.

  • Adhere to sales methodology and processes, ensuring end-to-end execution.

What you’ll bring:

  • IT sales experience, with a focus on Email, Messaging, Security, or Storage preferred but not mandatory.

  • Demonstrated success in achieving new business sales targets.

  • Experience in both direct and indirect sales roles is advantageous.

  • Understanding of corporate IT teams and their procurement processes.

  • Strong business acumen and commercial awareness.

The US OTE range for this position is $112,000-$168,000 + benefits. This reflects the minimum and maximum target for new hire on-target earnings for this position. This position may also be eligible for other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing [email protected].

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Skills Required

  • IT sales experience
  • Experience selling to or working with corporate IT teams and procurement processes
  • Demonstrated success achieving new business sales targets
  • Strong business acumen and commercial awareness
  • Experience in direct and indirect sales roles
  • Experience with email, messaging, security, or storage solutions

Mimecast Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mimecast and has not been reviewed or approved by Mimecast.

  • Fair & Transparent Compensation Pay is characterized as solid and competitive relative to similar companies, with a wide range of role-based salary outcomes. Compensation satisfaction is reinforced by frequent references to pay feeling fair for the work in multiple contexts.
  • Healthcare Strength Health insurance is repeatedly described as a strong part of the package, often paired with other core benefits. The overall benefits bundle is framed as comprehensive and supportive of employee and family health needs.
  • Wellbeing & Lifestyle Benefits Workplace perks such as flexible hours, hybrid/remote options, free meals, and on-site fitness amenities are consistently presented as meaningful additions to total rewards. These perks appear to materially improve day-to-day employee experience beyond base pay.

Mimecast Insights

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The Company
HQ: London
1,916 Employees
Year Founded: 2013

What We Do

Relentless protection. Resilient world. Mimecast (NASDAQ: MIME) was born in 2003 with a focus on delivering relentless protection. Each day, we take on cyber disruption for our tens of thousands of customers around the globe; always putting them first, and never giving up on tackling their biggest security challenges together. We are the company that built an intentional and scalable design ideology that solves the number one cyberattack vector – email. We continuously invest to thoughtfully integrate brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast is here to help protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. Learn more about us at www.mimecast.com.

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