NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com .
We are growing! We have an opportunity to join our dynamic Client Facing Team. The Account Manager is responsible for servicing client accounts within our Select Business Unit. The position requires day to day client servicing for a specific set of clients and entails a great deal of verbal, electronic and other written communications. The Account Manager will educate and guide our clients on their insurance portfolio, manage the renewal process, which includes providing pro-active account reviews and presenting options in written and oral form. Work is completed with a significant amount of independent discretion. While in this role, this person should be developing relationships with clients as well as other internal departments to work proactively to effectively and efficiently deliver services to clients.
- Works proactively to develop relationships with client contacts.
- Attends departmental meetings
- Engages in proactive Account Reviews with the client and initiating the request for coverage changes and/or quotes as a result to the appropriate department.
- Works daily in our data management system (EPIC) in accordance with our workflows.
- Strong Leadership skills
- Critical Thinking skills
- Ability to work independently yet be a team player
- Anticipate client and team needs
- Effective time management and decision-making skills
- Knowledge of Property & Casualty Insurance, ideally Commercial Lines Products/Coverages
- Diligent follow up skills and attention to detail
- Ability to express ideas clearly and confidently in both written and oral communications
- Strong Customer Service skills/desire to work with the public
- Ability to utilize technology to improve efficiencies in communications
- Sales skills a plus
- High School graduate or equivalent
- The ideal candidate will have prior Insurance Experience
- A College Degree or any Insurance Designations are preferred but not required
- Property and Casualty License is required at this level
NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $60,000 $110,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP is an inclusive Equal Employment Opportunity employer.
What We Do
NFP is a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor. We enable client success through specialized expertise, innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions.
With a growing number of employees located around the world, we are experts, leaders and advocates, all coming together to work towards one goal — helping our clients solve problems.
Our success is driven by our ability to empower organizations and people to overcome complex challenges and uncertainties with tailored solutions supported by active listening, hands-on guidance, specialized expertise and, most of all, human connections.
NFP ranks in the top five largest benefits brokers by global revenue, best place to work in insurance and is in the top ten of the largest US-based privately owned brokers (Business Insurance).
For more information, visit NFP.com
