Account Manager / Sales Consultant - Modernisation

Posted 2 Hours Ago
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Canberra, Australian Capital Territory, AUS
In-Office
Senior level
Logistics • Transportation • Design • Automation • Manufacturing
The Role
Manage and grow key accounts for the Modernisation business, provide tailored technical sales solutions, monitor account performance, collaborate with internal teams for service delivery, negotiate contracts, report on account status, and pursue business development opportunities to maximize revenue and customer loyalty.
Summary Generated by Built In

At KONE, we bring buildings to life.

We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.

Our work will take you in different directions.

We are seeking a dynamic Account Manager for our ACT business. You will be in an autonomous position, driving the sales growth for the Modernisation business within the region. You will also be responsible for managing and maintaining the excellent service for our existing accounts and developing stronger partnerships. There will be some business development involved in the position.

Your success in the role will ultimately by measured by the loyalty of the customers you are accountable for, maximizing revenue and growing our customer base across the region.

What will you be doing?

  • Develop and maintain strong relationships with key accounts.

  • Understand customer needs and provide tailored solutions.

  • Monitor account performance and identifying opportunities to add value and grow existing accounts

  • Collaborate with internal teams to ensure seamless service delivery.

  • Prepare and present regular reports on account status and performance.

  • Negotiate contracts and agreements to maximize profit.

  • Stay updated on industry trends and competitor activities.

Are you the one?

  • 5 years experience in a similar role, with proven success in account management, sales management or business development role

  • Lift Industry experience is desirable but not essential

  • Technical sales experience preferred

  • Ability to communicate effectively with key stakeholders across all levels

  • Proactive sales approach & customer focus

  • Excellent communication, presentation and negotiation skills

  • Experienced in reporting and must have an analytical mindset

There’s so much more to KONE than you may realise.

  • Enjoy career progression opportunities within a global organisation

  • Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work

  • Novated Leasing, ability to purchase leave, extra super, annual bonus and a car space

  • Grow with comprehensive learning and development programs covering a wide range of professional skills

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Skills Required

  • 5 years experience in a similar role (account management, sales management or business development)
  • Lift industry experience
  • Technical sales experience
  • Ability to communicate effectively with key stakeholders across all levels
  • Proactive sales approach and strong customer focus
  • Excellent communication, presentation and negotiation skills
  • Experience in reporting and an analytical mindset

Kone Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.

  • Fair & Transparent Compensation Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
  • Retirement Support Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
  • Healthcare Strength Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.

Kone Insights

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The Company
HQ: Espoo
31,273 Employees
Year Founded: 1910

What We Do

At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

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