Account Manager - Remi

Remi (a PartsSource company!) is a leading provider of equipment maintenance managed services for higher education, healthcare, government, and commercial organizations nationwide. Remi’s solution reduces a client’s cost of maintaining equipment while delivering improved equipment performance, reduced equipment downtime, and enhanced customer satisfaction.

Remi team members are deeply committed to transforming mission-critical operations. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

Your Impact:

Reporting to the Director of Account Management at Remi, you will join a team of industry leaders. In this strategic role, your contributions will be critical in revenue growth, conducting business reviews, solving problems with the client and our responsive, cross-functional teams, all to enhance client retention, success, and satisfaction.  

What You’ll Do 

• Building strong relationships with key stakeholders in assigned accounts, ensuring deep penetration across all relevant departments and stakeholders.
• Drive expansion of Remi’s solution across your portfolio of state, county, and municipal governments accounts
• Proactively conduct outbound calls daily to engage existing and new contacts.
• Deliver at least two initial presentations weekly to new stakeholders or departments to broaden Remi’s footprint within assigned accounts.
• Facilitate collaboration between internal teams—including pricing, vendor solutions, service delivery, and accounting—to provide comprehensive and long-term client solutions.
• Drive revenue growth by building and maintaining a strong sales pipeline to 2.5x assigned quota.
• Maintain and present an accurate weekly forecast of deal closures.
• Conduct strategic account reviews, analyzing performance data to inform strategies and growth initiatives.
• Spend approximately 20-25% of your time in-person meeting with clients, complemented by virtual meetings via Teams

What You’ll Bring  

• Bachelor's degree in Business Administration, Marketing, or relevant experience.
• 3-5 years of account management or sales experience, ideally within maintenance/service contract environments, government, or related B2B sectors.
• Strong relationship-building skills with a customer-centric approach to account management.
• Strategic mindset with proven ability to plan, forecast, and execute account growth strategies effectively.
• Demonstrated ability to quarterback internal resources, creatively solve problems, and align solutions to client objectives.
• Comfort with both farming existing accounts and hunting for new opportunities within established client relationships.
• Strong organizational skills, adept at managing multiple priorities and consistently meeting deadlines.
• Tech proficiency, specifically with CRM systems (preferably Salesforce or similar), Microsoft Office Suite, and related technologies.
• Ability to work onsite at in our Charlotte office 3 days per week.