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OpenX is an ad tech company that drives optimal value for advertisers through high-scale marketplaces across all screens
The Role
As an Account Manager, you'll manage top publisher accounts, drive revenue growth through integrations, optimize performance, and build strong relationships with clients.
Summary Generated by Built In
Company at a Glance
OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.
At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.
As an Account Manager, you will play a critical role on the Publisher Development team at OpenX and report directly to the Sr. Director of Publisher Development APAC. Our team operates in a fast-paced environment and rapidly changing industry landscape that will call for creativity and thought leadership. AMs will partner directly with the Business Development team to own a book of top publisher accounts and will be responsible for owning revenue targets and building strong relationships with key contacts at the publisher. You will leverage deep knowledge of our technology and broader programmatic advertising trends to influence revenue across all integration types including: header bidding, oRTB, server to server, and all formats including: display, video, app, and CTV. Account Managers will also be responsible for identifying upsell opportunities to grow revenue across direct integrations and the OpenX PMP product suite.
Key Responsibilities
- Partner with BD Sales lead to own a book of top publishers and responsible for overall performance and revenue forecast
- Drive publisher revenue growth through new direct supply integrations, yield optimization, and upsell strategic products including pub sourced PMPs
- Identify, troubleshoot, and solve performance anomalies with the Solution Architect team
- Cultivate and maintain relationships with both day to day contacts and senior level execs at publishers
- Maintain a deep understanding of assigned publisher’s strategy, goals, and OpenX’s stack ranking to communicate to Pub Dev Leadership
- Own QBRs, strategy meetings, and quarterly client entertainment
- Be an expert in OpenX publisher platform, analytics and reporting tools, and overall product suite
- Partner with Buyer Development team to support them in PMP proposals and inventory packaging opportunities
- Identify market and product opportunities and provide a constant stream of feedback to management and product teams
- Keep up to date with recent market and industry trends
- Support and share knowledge with other team members in order to reach business goals and revenue objectives
- Generate and deliver trends and meaningful insights to clients, translating into actionable recommendations
Requirements and Skills
- 3-5 years of Account Management, Customer Success, or analytical work experience with programmatic publisher, yield optimization, or programmatic ad tech
- Fluent in English and Mandarin
- Natural curiosity and strong understanding of the ad teach and programmatic industry
- Strong communicator with a history of building relationships with clients and the ability to discuss complex technology across all levels of understanding
- Strong problem solving and analytical mindset to diagnose issues and make informed recommendations for improvement
- Advanced knowledge of Excel; high proficiency in Powerpoint
- Ability to manage multiple projects, tasks, and responsibilities concurrently; ability to consistently set and meet deadlines.
- Self-starter with attention to detail who thrives on innovation and driving ideas forward – Effective problem solver.
OpenX VALUES
Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.
WE ARE ONE
We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture
WE ARE CUSTOMER CENTRIC
We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.
OPENX IS OURS
We are all owners of OpenX
We all have a voice to improve OpenX
We stake our personal and professional reputations on the excellence of our work
We are not interested in just "doing our jobs"; we take ownership to drive results
WE ARE AN OPEN BOOK
We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally.
WE EVOLVE FAST
We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.
OpenX TRAITS
Our three traits capture what makes a great team member at OpenX.
HUMBLE
Ideal team players are humble and demonstrate integrity. They put the team's success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning.
DRIVEN
Ideal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement.
SMART
Ideal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment.
OpenX is committed to equal employment opportunities.
It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.
OpenX Applicant Privacy Policy
Applicants can review our Applicant Privacy Policy at any time by visiting the following link: https://www.openx.com/privacy-center/applicant-privacy-policy/.
Effective Date of the Privacy Policy: November 21, 2024
Top Skills
Excel
PowerPoint
Programmatic Ad Tech
Programmatic Advertising
What the Team is Saying
Cassie Nufable
Senior Manager, FP&A
Ben White
Sr Principal Software Engineer
Qixuan Yu
Data Scientist II
Nathan Rideout-Cadieux
Director, Buyer Development
Cheryl Tan
Director, Account Mgmt Buyer Development
Alexa Ofsanko
Sr. Account Director
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The Company
What We Do
OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. We’re an independent omni-channel supply-side platform (SSP) and a global leader in supply-side targeting, transparency, and sustainability. Through our 100% cloud-based tech stack, we power advertising across CTV, app, mobile web, and desktop, enabling publishers to deliver marketers with improved performance and dynamic future-proofed solutions. With a 17-year track record of programmatic innovation, we're a direct and trusted partner of the world’s largest publishers, working with more than 130,000 premium publisher domains and over 100,000 advertisers.
Why Work With Us
At OpenX, we value curiosity, innovation, and diversity. We are passionate about pushing the boundaries of ad tech and finding new ways to deliver value to our partners and we know our best chance of delivering is by creating diverse and inclusive teams where employees can do their best work being their authentic selves.
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OpenX Technologies Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
