Account Manager - Public Sector (National)

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

ROLES AND RESPONSIBILITIES
Does (The tasks / responsibilities that the role performs to address requirements in Key Result Areas)Leads Generation- Prospects for potential projects/programs with National Government Agencies and/or Government Owned and Controlled Corporations using various direct methods such as cold-calls and face to face meetings, and indirect methods such as networking- Conducts presentations to managers and decision makers- Influences the inclusion of GCash services in the project’s/program’s constructAccount Management- Scopes and understands the key policies and processes in the government on digital payment adoption- Creates reference/communication materials that can be shared to target new government partners to promote and clarify the how’s of digital payment adoptionProject Management- Coordinates with internal teams to align execution requirements and timelines of projects- Monitors and ensures the timely implementation of key public sector projects- Responds and acts on the immediate resolution of escalated issues or challenges- Responds to email within 24hours- Returns calls and replies to SMS within 4hours- Discerningly escalates unresolved or more complex concerns within 48hours except in critical cases wherein the IS should immediately be informed for proper handling.- Ensures that partners/stakeholders updated on promos, new services, and tech updates Partner Relationship Management- Develops and maintains strong business relationships with key decision makers by establishing regular engagement meetings and activities- Participates in industry events to build better engagement with partners and deeper understanding Reporting- Submits complete and accurate reports on time (i.e. sales call plan, pipeline, accounts profile)- Provides feedback on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers- Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputationDisplays (The Knowledge, Skills, and Behaviors indicating how tasks / responsibilities will be performed)Basic Industry Knowledge– Ability to understand the customer needs, operations and ecosystem based on general relevant industry trends.Deep understanding of client needs and product knowledge– Ability to identify customer needs and relate it to product offerings which will be beneficial for the customer.Confidence and Professionalism- Able to carry a face to face discussion and basic negotiation with key contactsProject Management Skills– Ability to influence, lead and manage people across the organization in executing account programs or initiativesPerformance Driven– Can assert own point of view, will own and drive initiatives and issue resolution until desired results are achieved.- Able to get the organization to help achieve desired results or resolve issues for the customer.Delivers (specific outputs / tangible results produced by the role; resources responsible for)

• Healthy pipeline to achieve target
• Development strategy for key accounts
• Achievement of assigned targets
• Weekly submission of reports
• Basic Proposals and presentations to customers
• Quick response to customer requirements / requests
• Weekly sales call plan and update

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package