Account Manager - On-Premises

Kristen Distributing Company is a local, family-owned beverage distribution company based in the Bryan/College Station area, with a rich history dating back to 1930 when it was founded in Bellville, Texas. Our mission at Kristen Distributing Company is to uphold the highest standards by providing exceptional beverages that align with the manufacturer's marketing concepts. We are dedicated to fostering an environment that encourages personal independence, offers abundant opportunities, and prioritizes the development that enhances the strengths and dignity of our employees and customers.

As an Account Manager at Kristen Distributing Company, you will play a key role in ensuring the seamless execution of product inventory management and customer service at assigned accounts. Your responsibilities will include maintaining accurate inventory levels, placing product orders, and collaborating with store managers to uphold customer satisfaction. You will also act as a liaison between the company and its customers, addressing concerns, supporting delivery operations, and ensuring service excellence. Your proactive communication and organizational skills will contribute to the overall success of our distribution operations.

• Conduct routine inventory checks at assigned accounts to ensure optimal stock levels.
• Build and maintain positive relationships with customers.
• Promptly address and resolve customer concerns, demonstrating integrity and professionalism.
• Ensure proper product rotation to maintain freshness and compliance with standards.
• Restock shelves in accounts to ensure product availability and presentation.
• Place orders for products required at each assigned account.
• Maintain clear and consistent communication with retail account owners, managers, and employees.
• Support product marketing by setting up Point of Sale materials.
• Adhere to safety protocols and operate vehicles responsibly at all times.
• Ensure the assigned company vehicle is clean and well-maintained, including checking fluid levels, tire pressure, and oil/transmission/water/washer fluid levels.
• Perform inspections using the company's fleet management system, Fleetio, on a daily or weekly basis.
• Manage damaged products by exchanging or repackaging them at retail accounts
• Deliver hot shots to accounts as needed.
• Perform other job-related duties as assigned, showcasing flexibility and a willingness to contribute to team success.
• Maintain strict adherence to all company policies and procedures.

We offer a competitive compensation package, including:

• Compensation: Competitive starting annual salary range of $38,000 - $50,000, structured around your experience and skills.
• Performance-Based Rewards: Unlock your earning potential with a quarterly sales bonus tied to achieving sales goals and KPIs. Additionally, take advantage of supplier incentive opportunities offered throughout the year, providing extra financial rewards for your contributions.
• Comprehensive Insurance Coverage: Embrace peace of mind with our comprehensive suite of benefits, including medical, dental, vision, life, critical illness, and accident insurance for both you and your eligible family members.
• Income Protection: Safeguard your financial future with voluntary short-term and long-term disability insurance options exclusively for employees.
• Base Life Insurance: Our commitment to your security includes a generous company-paid policy worth $30,000.
• Work-Life Balance: Enjoy a balanced work-life routine with evenings at home every night and weekends off, allowing you to recharge and nurture a fulfilling harmony between your professional and personal life.
• Financial Security: Take charge of your future with confidence through our company's matching 401(k) program, ensuring your financial prosperity.
• Paid Time Off: Unwind and indulge in well-deserved relaxation with our generous paid time off policy, available after just six months of employment.
• Paid Holidays: Celebrate the joys of life with seven paid holidays annually, creating cherished moments with loved ones throughout the year.
• Efficient Paydays: Experience seamless and hassle-free paydays through our convenient bi-weekly pay schedule and direct deposit payment system, allowing you to focus on what matters most.
• Employee Counseling: Access free, confidential counseling from our dedicated on-staff counselor, providing invaluable support for life's everyday challenges.
• Provided Equipment: We furnish essential tools and technology to support employees in their roles, fostering productivity.

To be considered for this position, candidates should possess:

• Education:
  • High school diploma or equivalent required.
  • Bachelor’s degree in business, marketing, or a related field preferred.
• Experience:
  • Proven experience in account management, customer service, or sales, preferably in the beverage distribution industry.
• Skills:
  • Strong communication and interpersonal skills to build and maintain relationships with customers and team members.
  • Excellent organizational and time-management abilities to handle multiple accounts and tasks efficiently.
  • Proficiency in basic computer applications, including Microsoft Office Suite, Route Accounting Software, and fleet management systems (e.g., Fleetio).
  • Problem-solving skills with a proactive approach to resolving customer issues and improving processes.
  • Ability to prepare and maintain accurate records and reports.
  • Ability to work under pressure, meet deadlines, and maintain a positive attitude while delivering exemplary customer service.
  • Self-sufficiency in completing assignments within the guidelines of provided instructions, established routines, and standard practices.
• Physical Requirements:
  • Ability to lift and move products weighing up to 50 lbs.
  • Comfortable standing, bending, and walking for extended periods.
• Other Requirements:
  • Must be at least 18 years of age.
  • Valid driver’s license with a clean driving record.
  • Willingness to work flexible hours, including early mornings, late evenings, or occasional weekends, as needed.
  • Commitment to maintaining a professional appearance and demeanor at all times.
  • Familiarity with beverage distribution or retail environments is a plus.