Account Manager (Polish Market)

Who we are?

Monex Europe is a specialist in commercial foreign exchange and international payments, part of the global Monex Group, a financial institution founded in 1985. We help corporates and institutions manage FX exposure, execute hedging strategies and move money across borders.

In 2024 we facilitated $200 billion in FX turnover, managed $16.1 billion in assets and processed 1.7 million transactions for more than 73,000 clients worldwide. We operate across the Americas, Asia and Europe, with offices in Mexico, Madrid, Amsterdam, London, the USA, Canada and Singapore.

The Netherlands is a growth market for us. Our Amsterdam office serves corporate and institutional clients across the Benelux and the wider EU.

About the Role

As a Senior Executive covering the Polish market, you own a personal revenue book and are accountable for hitting weekly, monthly and quarterly targets — in full alignment with our code of conduct and regulatory obligations.

You originate and close new business with Polish-speaking corporates and institutions, manage your own pipeline end to end, and build long-term client relationships. As a senior member of the desk you also set the standard for how Monex sells: clients' long-term interests first, fair outcomes, sustainable revenue — and you support more junior colleagues through informal mentoring and by sharing best practice.

Reporting Line

This position reports directly to the Head of Desk and carries visibility across the business. You will be based in Amsterdam, working closely with Dealing, Compliance, Credit & Risk, Operations and Marketing — and you will gain exposure across our different offices, partnering with colleagues in London, Madrid and the wider Monex network as the desk grows.

Key Responsibilities

Revenue & commercial ownership

• Own your individual daily, weekly and quarterly revenue performance against agreed targets and KPIs

• Originate new business in the Polish market through outbound activity, referrals and your professional network

• Lead commercial negotiations with clients, ensuring commerciality and margin discipline

• Feed insight from your client conversations back to the Head of Desk on new products and initiatives that will grow revenue

Client relationships & market coverage

• Manage and grow a portfolio of Polish-speaking corporate and institutional clients

• Act as trusted adviser on FX exposure, hedging strategy and international payments

• Deepen existing relationships through structured account planning and regular review

Sales process & enablement

• Build and maintain a disciplined pipeline with accurate forecasting

• Apply sales best practice consistently and share it with less experienced colleagues on the desk

• Ensure client databases (FXDB, Salesforce, pipeline trackers) are used effectively and turned into competitive advantage

Conduct, risk & regulatory

• Balance revenue delivery with Monex's compliance framework, working under the direction of the Head of Desk

• Adhere to Compliance policies — Treating Customers Fairly, Pricing, Gifts & Entertainment, Complaints, Training & Competence

• Escalate complaints and conduct breaches promptly and support investigations as required

• Ensure all sales activity is logged and maintained per regulatory requirements (call recordings, FXDB logs, correspondence)

• Flag systems and controls weaknesses and conflicts of interest, and participate in Sales Audits and Risk Assessments

Market presence

• Stay commercially sharp on competitor activity in the Polish market and use professional networks to inform your approach

• Contribute to distribution and marketing activity for the desk, including materials, presentations and roadshows

• Represent Monex at client events and industry conferences

Requirements

• Fluency in English and Polish is mandatory — English is the working language across Monex Europe, and you will lead client relationships in Polish. Additional European languages are a plus.

• Approximately 5–7 years' experience in FX, international payments or financial markets sales, with a proven track record of revenue delivery against target.

• Strong commercial negotiation skills and comfort owning pricing and margin conversations.

• Solid understanding of the regulatory environment governing FX and payments in Europe.

• Track record of building and managing a pipeline in a target-driven environment.

• Appetite to mentor junior colleagues and, in time, progress towards a leadership role.