Account Manager, PMW

About PMW

PMW, a Rentvine company, builds high-performing, industry compliant property management websites and paired marketing services that help PM companies win owner leads and grow portfolios. Offerings include website packages and tiered monthly marketing & hosting plans, plus options like SEO property widgets, reputation management, live chat, and branded calculators. Sites are purpose-built for conversion and integrate with leading property management software (e.g., Rentvine, AppFolio, Buildium, Propertyware, Rent Manager, and more). We care deeply about building a company where smart, driven individuals can grow, feel supported, and do the best work of their careers. Our people aren't just part of our success—they're the reason for it.

About Rentvine

Rentvine is the fastest-growing property management software company in the industry, ranked #60 on the 2025 Inc. 5000 list. Our powerful, cloud-based platform helps property managers streamline operations, reduce manual work, and deliver a better experience for tenants and owners. Behind that innovation is a team-first culture that puts people at the center. We care deeply about building a company where smart, driven individuals can grow, feel supported, and do the best work of their careers. Our people aren't just part of our success—they're the reason for it.

About the role

We are looking for a high-performing Account Manager with a passion for software and technology to join our growing sales team. In this role, you’ll be responsible for building relationships with our existing PMW customers in your dedicated territory, strategizing best uses of PMW and identifying opportunities to upsell into our base. You will manage an expansion sales pipeline and account health metrics to ensure our customers are successful, growing and continuously maximizing the value possible through their website and assist them in exploring Rentvine as a potential software partner.

You’ll thrive in this role if you’re a self-starter, skilled at building relationships both in-person and over video, and motivated by identifying expansion opportunities in a fast-paced, high-growth tech environment.

What you'll do

• Drive expansion sales growth as well as account health and strong retention in your dedicated territory book of business.  
• Conduct tailored account reviews to understand client needs and align our website services and property management solution as the best fit solution to their operations.  
• You rely heavily on product usage reporting and account behavior to identify areas of both growth and risk in your accounts.
• Manage a pipeline of opportunities using a consultative sales approach from initial contact through contract close.
• Collaborate closely with Marketing, Product, Support and Customer Success teams to ensure an effective customer journey.
• Meet and exceed monthly and quarterly revenue and retention targets and KPIs.
• Keep CRM (e.g. HubSpot) updated with accurate opportunity details and client interactions.
• Stay up to date on product​​ enhancements, industry trends, and competitor activity.

Qualifications

• 2–5 years of experience in SaaS/software Account Management or Customer Success, with a focus on post-sale growth through cross-sell, upsell, and expansion (B2B preferred)
• Proven track record of driving revenue growth within existing accounts, including consistently exceeding expansion and retention targets
• Excellent communication, relationship-building, and consultative selling skills, with the ability to uncover customer needs and identify growth opportunities
• Comfortable discussing SEO basics, ADA/WCAG, Google Business Profile, page speed, and how content/PPC impact owner-lead volume 
• Strong ability to understand technical products and translate their value to non-technical stakeholders, while monitoring account health and proactively addressing risks or opportunities
• Proficient with CRM and customer engagement tools (e.g., Salesforce, HubSpot, Gainsight) to manage pipeline and customer activity
• Highly self-motivated with strong time management and prioritization skills, especially in managing multiple accounts and initiatives concurrently
• Solid understanding of SaaS metrics and business models (ARR, MRR, churn, NRR, LTV, etc.); experience in the property management vertical is a plus, but not required

What We Offer:

• Competitive base salary with commission structure.
• Comprehensive benefits package, including health, dental, and vision.
• Remote work flexibility.
• Career growth opportunities within a fast-growing company.
• A collaborative and supportive team culture.

If you’re a go-getter who enjoys building relationships and driving business growth, we’d love to hear from you! Apply today and join Rentvine & PMW in transforming the property management industry.