Account Manager - Paper UK

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

As ABB’s Account Manager for the UK Paper Sector, you will own and develop a portfolio of key customer relationships, driving profitable growth in line with business targets. You’ll act as the primary point of contact for UK paper customers, ensuring their needs are understood and represented within ABB while coordinating effective collaboration across divisions and business areas. This role combines strategic account development with hands-on sales responsibility, giving you the opportunity to shape ABB’s presence and performance in a key industrial sector.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters—because the progress we make here creates real impact out there.

We want you to bring your full self to work—your ideas, your energy, and your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

In this role, you’ll help run what runs the world by taking on meaningful work that drives real impact.

Work model: Fully remote (with UK travel) {#LI-remote}

• Develop a detailed understanding of the UK paper sector, including government policy, customer investment plans, market dynamics, and competitive trends. Become ABB’s sector champion and provide regular updates to UK & Cluster Management.

• Build and nurture strong relationships with key stakeholders across major UK accounts. Maintain player maps and document sales activities in Salesforce.

• Lead and deliver selected initiatives within the IAPI UK service growth strategy, including action plans, ownership, and timelines. Report progress to the Industry Lead for Paper UK and Division Management.

• Collaborate closely with colleagues within your Business Line to drive the growth strategy and encourage aligned behaviours across the organisation.

• Work with adjacent and clustered ABB business units to deliver customer-focused, cross-portfolio solutions. Advocate for customer needs and support sales or issue resolution beyond your own BL.

• Provide accurate sales forecasts at least twice per month using Salesforce and local funnel-management processes.

• Own and grow your sales pipeline within assigned accounts, achieving annual sales targets agreed with Local BL & Cluster Management.

• Develop account plans and sales plans using approved ABB processes and tools.

• Demonstrate behaviours aligned with ABB’s Code of Conduct and The ABB Way, with Health, Safety, and Integrity at the forefront of everything you do.

• Relevant engineering degree or equivalent experience

• Strong background in sales and/or service ideally in Automation

• Demonstrated excellent customer focus

• Strong networking and relationship-building skills

• Results-oriented approach

• Strong business acumen and strategic thinking

• Ability to influence, drive change, and make an impact

• Experience within the paper sector with an understanding of the manufacturing process

• Strong interpersonal and communication skills

• Knowledge of QCS or DCS Systems (desirable )

• Knowledge of ABB’s or competitor product portfolio (desirable)

ABB offers a full range of benefits to help you thrive at work and beyond.

• Competitive salary

• 25 days annual  leave plus bank holidays

• Competitive contributory pension scheme

• Life assurance

• Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)

• Internal mobility opportunities, mentorships & access to projects globally

• Employee Assistance Programme

• Generous employee referral scheme

• Company car or cash for car allowance

• Working from home/Flexible working

• Private medical cover

• Generous bonus scheme

For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.

The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. 
Run What Runs the World.  

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We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.