Main Accountabilities
1. Monitor quotations, tender and order processing to support the Sales team.
2. Assist the Sales team in the management of pricing and product code matters.
3. Create and maintain regular sales analysis and reporting, including PowerBI dashboards, as defined by the Head of IM Commercial. Assist sales team with formulation and implementation of sales strategies.
4. Handles customer enquiries in a timely and proper manner.
5. Calls existing and potential customers for sales opportunities.
Differentiating Criteria
Decision Making / Activity:
- Responsible for handling customer inquiries, complaints, and providing good support
- May assist with order processing, product troubleshooting, and general customer assistance
- Focus on maintaining customer satisfaction and resolving issues in a timely manner
- Resolve complex or unresolved cases whenever possible.
1. College diploma in Business, Office administration or medical background preferred.
2. 5-7 years experience
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Skills Required
- 5-7 years experience
- College diploma in Business, Office Administration, or medical background
- Experience creating and maintaining sales analysis and PowerBI dashboards
Air Liquide Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Air Liquide and has not been reviewed or approved by Air Liquide.
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Healthcare Strength — Health insurance and life coverage are broadly provided under a global common care baseline that includes inpatient and outpatient healthcare. Dental and vision coverage are present in many locations, and short-term disability provisions have been enhanced.
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Parental & Family Support — Policies provide at least 14 weeks of fully paid maternity leave globally and paid parental leave for non-birthing parents in the U.S. Childcare benefits are available in some countries as part of the package.
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Strong & Reliable Incentives — Annual incentive bonuses, performance bonuses for exceeding goals, and profit-sharing are integrated into the total rewards structure. Feedback suggests additional earning avenues like overtime can further augment pay in eligible roles.
Air Liquide Insights
What We Do
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.
