Account Manager (Outside Sales)

Posted 3 Days Ago
Be an Early Applicant
Cleveland, OH
In-Office
Mid level
Automotive • Industrial • Manufacturing
The Role
The Account Manager is responsible for outside sales, account management, and customer service, utilizing tools to track performance and develop business relationships.
Summary Generated by Built In

Company: Glass America

Cleveland, Ohio

We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.

Job Description:

Glass America

Account Manager

Cleveland, OH

At Glass America, we are creating a culture that delivers on our Mission to WOW Every Customer and Be the Best! As one of the nation's largest auto glass and windshield replacement and repair businesses, we have been keeping cars, trucks and vans safe on the road since 1999. When it comes to auto glass repair and replacement - Glass America sets the standard.


What Glass America offers you:

Full-Time (30 or more hours per week) employees enjoy

  • 80 hours of accrued paid time off annually.

  • 80 hours of paid parental leave.

  • 6 paid holidays annually.

  • Medical, Prescription Drug, Dental & Vision Insurance

  • 401(k) Retirement Plan with company match.

  • Employer Paid Short-Term Disability & Life Insurance.

  • Additional Voluntary Life Insurance.

  • Free prescription or non prescription safety glasses each year.

What Glass America requires of you to be successful:
  • Utilize Glass America tools and software to create daily routes and target lists.

  • Track account metrics to meet financial goals and operational objectives.

  • Identify accounts that will be a part of your outside sales activities for a sales cycle.

  • Establish long lasting relationships to build, develop and expand your book of business.

  • Build a strong network of contacts that will supply a steady stream of referrals.

  • Immerse yourself in the local community to champion our commitment to safety and quality.

  • Deliver world class customer service everyday.

  • Partner with your local Operations Team to execute a positive customer experience.

What Glass America needs of you to join the team:
  • Minimum of 4 years successfully selling business services.

  • Proven track record of exceeding financial objectives, metrics and KPIs.

  • Experience in account management, marketing, outside sales and/or B2B sales.

  • Auto Glass, Restoration or Insurance industry knowledge is highly preferred.

  • Excellent organization and time management skills.

  • Problem solver that can work independently to WoW every customer.

  • Bilingual (English/Spanish) is HIGHLY PREFERRED.

Part of Boyd Group Services, Glass America operates in 38 states. Our exceptional leadership fosters a rewarding company culture which has resulted in year over year growth and advancement opportunities.

Glass America is an Equal Opportunity Employer.

What Glass America offers you:

Full Time (30 or more hours per week) employees enjoy

  • 80 hours of paid time off annually.
  • 80 hours paid parental leave.
  • 6 paid holidays annually.
  • Medical, Prescription Drug, Dental & Vision Insurance.
  • 401(k) Retirement Plan with Company Match.
  • Employer Paid Short-Term Disability & Life Insurance.
  • Additional Voluntary Life Insurance.
  • Free prescription or non prescription safety glasses each year.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

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Top Skills

Sales Tools And Software
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The Company
Winnipeg, Manitoba
274 Employees

What We Do

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

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