---- What You Will Do ----
- Strategic and data-driven Account Growth: Collaborate with 150-200 high-value SMB restaurant partners in Western Germany to retain and expand their business, identifying new upselling and cross-selling opportunities through product adoption and location expansion initiatives based on KPIs.
- Maximising potential: Proactively identify opportunities to unlock additional revenue potential for both our partners and Uber Eats while selling ads, offers and boost visibility and performance on our platform.
- Risk Mitigation & Retention: Actively identify potential risks to partnerships and work swiftly and diligently to ensure partners receive the best possible experience, striving for 100% account retention while also meeting our restaurant partners onsite app. once a week.
- Partner Advocacy: Collect and synthesise valuable feedback from restaurant partners, transforming these insights into actionable information that informs and drives our product and business roadmap.
- Relationship Building: Cultivate strong, lasting relationships with our merchants, positioning Uber Eats as their preferred delivery platform.
- Account planning: Build long-term growth and marketing plans with your partners via regular business reviews and data analysis.
---- What You Will Need ----
- 2+ years of experience in a B2B client-facing role, such as Sales, Customer Success, Account Management, or upper management in the retail/food industry.
- Outgoing Personal Skills and Willingness to travel: Visit our partners in person in NRW and Hessen while planning appointments by your own. You need to own a drivers license.
- Customer Lifecycle Navigation: Experience navigating the complete customer lifecycle, including prospecting new contacts within existing client organizations.
- Self-Starter Mentality: A proactive and autonomous approach, with the ability to thrive in a dynamic and fast-paced team environment.
- Exceptional Interpersonal Skills: The ability to clearly articulate value propositions, address objections, overcome obstacles, and secure commitment from partners.
- Hustle & Dedication: A willingness to "roll up your sleeves" and work closely with our highest-value partners to consistently achieve quarterly and annual revenue, retention, and adoption targets.
- Strategic & Analytical Thinking: The ability to think strategically, analyze restaurant needs, creatively problem-solve, and identify new opportunities.
- Organizational Skills: Demonstrated time management and organizational skills, with the ability to multitask and prioritize effectively based on impact.
---- Preferred Qualifications ----
- CRM Proficiency: Experience with CRM systems (Salesforce experience is a significant plus).
- Google Suite Expertise: Proficient in Google Suite, with the ability to create comprehensive and impactful dashboards and presentations.
About Us
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- At least 2 years of experience in a B2B client-facing role such as Sales, Customer Success, or Account Management
- Valid driver's license and willingness to travel throughout NRW and Hessen for onsite partner visits
- Experience navigating the complete customer lifecycle, including prospecting within existing client organizations
- Proactive, autonomous self-starter mentality in a dynamic, fast-paced environment
- Exceptional interpersonal, communication, objection-handling, and commitment-securing skills
- Ability to achieve revenue, retention, and product adoption targets
- Strategic and analytical thinking with creative problem-solving abilities
- Strong time-management, organizational, multitasking, and prioritization skills
- Experience with CRM systems, particularly Salesforce
- Proficiency with Google Suite and creating dashboards and presentations
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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