Account Manager | Mid-Market

Reposted One Month Ago
2 Locations
In-Office or Remote
190K-330K Annually
Mid level
Fintech • Financial Services
Ramp helps thousands of businesses control spend, save time, automate busywork—and save an average of 3.5%.
The Role
The Account Manager will develop strategies to expand accounts, build relationships with C-Level executives, and drive growth within existing products while collaborating across teams to enhance customer experience.
Summary Generated by Built In
About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

The next chapter of Ramp's growth runs straight through the customers we already have: 70,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. That is the largest untapped growth opportunity in the company, and Account Management owns it.

This is a build role, not a maintain role. You'll carry a book of high-value customers and real latitude over how you grow it. This means deciding which plays to run, which executives to get in front of, which products to lead with. Your ceiling is set by your judgment, operating rigor and urgency. Ramp’s expansion motion is a critical part of our long-term strategy and success, and this role represents an opportunity to help define what that looks like at a world-class business.

What You’ll Do

  • Own growth across a portfolio of 300+ high-value customers - retention, adoption, expansion, and net-new spend on the platform.

  • Build real relationships with the finance leaders who make the decisions, and connect what they're trying to accomplish to what Ramp can actually do for them.

  • Generate your own expansion pipeline. The best AMs here don't wait for a buying signal - they create the reason for the next conversation.

  • Lead Executive Business Reviews that change how a customer thinks about Ramp: from one vendor in the stack to the system their finance function runs on.

  • Launch new products into your book. Ramp ships relentlessly, and every launch is a reason to open a conversation you couldn't have had last quarter.

  • Quarterback outcomes across implementation, product, engineering, and CX - on new deals and on escalations, where trust is either earned or lost.

  • Set the standard. Account Management is still being built here. The playbooks you write and execute are the ones this team runs next year, and that level of ownership translates into more opportunities in the business.

What You Need

  • Minimum 3 years of “hunter” sales experience; either new sale, or hunting within an existing book

  • Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts

  • Excellent verbal and written communication skills, as well as interpersonal skills

  • Organizational, project management, and time management skills

  • Fluency in AI sales tooling

  • Ability to self-correct based on core KPIs and innate understanding of performance

  • High agency and adaptability - no two days are the same, and the only constant is change

Nice to Haves

  • Bachelor’s degree from an accredited university

  • Experience with financial services sales

  • Experience at a high-growth startup

  • Expertise in using Salesforce, Outreach, or other productivity tools

Benefits available to all full-time Ramp employees (Global)
  • Flexible PTO

  • Centralized home-office equipment ordering

  • Health and wellness stipend

  • Budget for intra-office travel

  • Weekly coffee stipend

United States
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

  • One Medical annual membership

  • 401(k), including employer match on contributions made while employed by Ramp

  • Fertility HRA (up to $10,000 per year)

  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

  • Pet insurance

  • In-office perks: lunch, snacks, drinks, and more

  • Relocation expense coverage to NYC or SF (if needed)

Canada
  • Group medical, dental, and vision coverage through Sun Life

  • Life, AD&D, and disability coverage

  • Fertility drug coverage (up to $4,000 lifetime)

  • Group Retirement Plan with employer match (RRSP + DPSP)

  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

  • Employee Assistance Program and virtual care through Lumino Health

United Kingdom
  • Private medical insurance through Freedom Elite

  • Virtual GP and at-home care via eMed x Livi

  • Workplace pension through Penfold, with salary sacrifice option

  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

 
Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

 

Ramp Applicant Privacy Notice

Skills Required

  • Minimum 4 years of new business sales or account management experience in a B2B organization
  • Ability to anticipate customers' needs to identify growth opportunities
  • Excellent verbal and written communication and interpersonal skills
  • Organizational, project management, and time management skills
  • Familiarity with basic sales tools and common metrics
  • High adaptability and understanding of change within a startup

Ramp Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ramp and has not been reviewed or approved by Ramp.

  • Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is positioned as competitive or top-of-market in core technical roles, with strong base pay and total compensation ranges cited for engineers and product roles. Compensation is also framed as including meaningful equity alongside salary, making offers feel compelling versus many startup benchmarks.
  • Healthcare Strength — Healthcare Strength: Healthcare coverage is described as comprehensive, often including medical, dental, and vision, with additional primary-care access via a One Medical membership. The package is portrayed as above-average on employer coverage for employees, increasing perceived value of the benefits bundle.
  • Retirement Support — Retirement Support: A 401(k) with an employer match is consistently included as a core benefit. Immediate or meaningful matching is presented as a concrete financial benefit that goes beyond a basic plan offering.

Ramp Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
450 Employees
Year Founded: 2019

What We Do

Ramp is building the next generation of finance tools—from corporate cards and expense management, to bill payments and accounting integrations—designed to save businesses time and money with every click. More than 10,000 customers cut their expenses by 3.5% per year and closing their books 8x faster by switching to the Ramp platform. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment software in America and enables billions of dollars of purchases each year. Ramp continues to grow at an increasingly large scale, more than doubling its revenue run rate in the first half of 2022. Valued at $8.1 billion, Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp was named Fast Company’s most innovative finance company in 2022.

Gallery

Gallery

Similar Jobs

Boomi Logo Boomi

Account Manager

Cloud • Information Technology • Productivity • Software • Automation
Remote
United States of America
2200 Employees
163K-204K Annually

Learning Pool Logo Learning Pool

Account Manager

Edtech • Software
Remote
United States
456 Employees
Remote
United States
264 Employees
85K-91K Annually

Aurora Solar Logo Aurora Solar

Account Manager

Enterprise Web • Greentech • Information Technology • Software • Energy
Remote
United States
180 Employees
63K-94K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Artificial Intelligence • Fintech • Software
New York, New York
9 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account