Account Manager, Marketing

We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey.  Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU! This is our “call to adventure” to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and maybe you’ll even land a new job!

Mission: 
The Account Manager oversees all account activities, maintains healthy relationships with all stakeholder clients, and provides direction and oversight for evolving strategies and priorities. They are a strategy-focused customer advocate responsible for the portfolio of our JobNimbus marketing accounts aiming to drive retention and expansion of JobNimbus Marketing services

What You’ll Be Doing

• Sustain client retention rates, protecting and growing business revenue.
• Identify key outcomes, executive summaries, and documented success plans to ensure all customers are successful with JobNimbus Marketing
• Streamline communication across clients and Marketing fulfillment teams, taking full ownership of key deliverables for success.
• Develop recommended strategies to implement for each client in your book of business according to their target market. 
• Identify key areas to help your client’s business grow and generate qualified leads.
• Collaborate with executive sponsors, owners and other key decision makers, leveraging monthly report metrics & dashboards to demonstrate ROI and inform strategic decision making.
• Create necessary processes to conduct Quarterly Business Review meetings with Enterprise contacts.

What Makes You the Hero for This Job

• Core knowledge and experience in various aspects of marketing, including website management, SEO, and PPC in order to properly advise customers on the necessary strategies to achieve their business outcomes.
• Ability to create positive relationships with all contacts, especially with corporate stakeholders, demonstrating ROI.
• Excellent verbal and written skills with the ability to host virtual meetings and solid phone etiquette.
• An understanding of churn and the ability to combat high-stress situations and customer escalations.
• Strong ability to create different strategies to help bring value to customers in a timely fashion (move, test, pivot, learn).
• Promote the value of Account Management to your contacts through a positive customer experience as an advocate for them and a liaison to JobNimbus Marketing.

Superpowers:

Customer Obsessed: Our product evolves rapidly, and you thrive on staying current with the latest changes—much like devouring the next big book club read the second it’s released.
Ownership: You take initiative, solve problems, and move quickly without needing hand-holding. Roadblocks don’t intimidate you; they motivate you.
Mentor: You’re eager to share your knowledge, guide others, and help elevate the entire team’s capabilities. (Hit us up for more details!)

Mentor (hit us up for the inside scoop):
Matt Nelson - Specialist in hiring amazing people, lover of music, Connect Four, ping pong, tennis, pickleball, photography, and recruiting.