Washington, DC and Surrounding Areas
Do you enjoy building meaningful relationships, helping organizations grow through technology, and making a positive impact on people?
Who We Are
ITPartners+ is an IT Managed Services Provider experiencing rapid growth. A multiple winner of the Best and Brightest Companies to Work For, ITPartners+ has rapidly grown thanks to our core values of Do Great Work, Make It Fun, and Think Big. These values have helped us foster a work environment that is supportive, goal-oriented, and just plain fun.
Who You Are
As an Account Manager – Managed IT Services (internally titled Partner Executive) serving Washington, DC and the surrounding areas, you are a relationship-driven business leader who builds trust, creates meaningful partnerships, and helps organizations achieve their goals through strategic technology solutions. You will strengthen an established portfolio of partner relationships while developing new business opportunities throughout the local market, working closely with our leadership, technical, and service delivery teams as a trusted advisor. You will balance the flexibility of remote work with regular local travel for partner meetings, networking, business development, and community engagement. You bring executive presence, business acumen, a consultative approach, and the drive to deepen partnerships and champion the ITPartners+ culture and values in every interaction.
What You Will Do
As a Partner Executive, you'll serve as the primary relationship owner and trusted advisor for an assigned portfolio of partners throughout the Washington, DC area. You'll build strong, long-term relationships by understanding each partner's business goals, providing strategic guidance, and helping them maximize the value of their technology investments. Success in this role comes from being proactive, consultative, and accountable while collaborating with internal teams to deliver an exceptional partner experience and drive meaningful business outcomes.
Key Responsibilities:
- Own and strengthen partner relationships through proactive communication, strategic business reviews, and trusted advisor engagement.
- Identify opportunities for partner growth, service expansion, project work, and technology improvements that create measurable business value.
- Translate technical concepts into business outcomes, educating partners and providing value with every interaction.
- Maintain consistent account management rhythms, including open issue reviews, partner check-ins, strategic planning discussions, and CRM documentation.
- Monitor partner health, satisfaction, project progress, retention, and growth indicators to ensure long-term success.
- Achieve individual and team goals, KPIs, quarterly priorities, and annual objectives while maintaining a strong focus on partner retention and overall partner experience.
Your Skills and Background
- Bring 3-5 years of experience in sales, account management, client success, or business development.
- Communicate, negotiate, and present confidently with stakeholders at every level.
- Use strong relationship-building skills to establish trust and rapport with partners.
- Understand IT services and connect technology solutions to partner business needs.
- Work independently, manage competing priorities, meet deadlines, and maintain accurate CRM activity.
- MSP or technology industry experience and a bachelor’s degree in business, IT, or a related field are preferred.
Benefits of Working at ITPartners+
- 99% fully paid for healthcare coverage for the employee
- Health premiums subsidized for family
- Optional Subsidized Dental & Vision Insurance
- Life Insurance & AD&D
- Maternity & Paternity Leave (Including foster and adoption)
- Unlimited paid time off
- 401(k) retirement plan and company profit-sharing opportunity (PShares)
- A focus on personal growth
- A fun work environment with bonuses and company events
Our mission at ITPartners+ is to positively impact people. We accomplish it through building and nurturing the best team possible, the best partners, and giving back to our community. To learn more about us, check out our website at www.itpartners.com or connect with us on LinkedIn at www.linkedin.com/company/itpar.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Equal Opportunity Employer:
ITPartners+ is an Equal Opportunity Employer who will not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, disability, or age.
One Last Thing:
Instead of a cover letter, please record a 1-2 minute video of yourself via YouTube or Vimeo to Danny at [email protected] introducing us to you and why you would be a good fit, this will fast-track our response to you.
Skills Required
- 3-5 years of experience in sales, account management, client success, or business development
- Confident communication, negotiation, and presentation skills with stakeholders at all levels
- Strong relationship-building skills
- Understanding of IT services and ability to connect technology solutions to business needs
- Ability to work independently, manage competing priorities, meet deadlines, and maintain accurate CRM activity
- MSP or technology industry experience
- Bachelor's degree in business, IT, or a related field
What We Do
ITPartners+ is a managed IT services and cybersecurity provider that works as a partner, not a vendor. We help businesses run on technology that works, so leaders can spend their time on the business instead of the systems behind it. Our managed IT support covers three connected areas. We modernize and secure the technology environment, from networks and devices to Microsoft 365 and cloud systems, so the day to day simply runs. We help the people using those systems work with confidence instead of friction, because tools only matter when the team actually adopts them. And we bring structure to the relationship through regular business reviews, IT roadmapping, and vCIO leadership, so technology decisions line up with where the business is headed. The payoff shows up as alignment, efficiency, and adoption. Technology matched to real goals, less wasted time, and people who actually use what they are given. We support businesses across a range of industries, including regulated environments like healthcare, legal, and public safety, where accuracy and care matter most. We are not another IT company selling the same stack and sounding like everyone else. We measure our work by the progress our partners make, not the tickets we close.
Why Work With Us
Most IT companies sell tickets. We do three things differently: make technology work for the business, help people use it with confidence, and build real partnerships instead of vendor relationships. If you want work that moves a business forward and respects the people behind it, you will fit here.
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