Jobs at ITPartners+

Provides front-line onsite and remote IT support for managed services partners. Responsibilities include troubleshooting, hardware setup, deployments, ticket and support-metric monitoring, documentation, vendor coordination, long-term solution development, and process improvement. The role requires strong Microsoft, endpoint management, cybersecurity, managed services, and communication skills, plus regular onsite work and access to a vehicle for appointments.

Provide onsite and remote front-line IT support for managed-service partners. Responsibilities include troubleshooting, hardware setup, deployments, long-term solution engineering, ticket and support-metric monitoring, documentation, vendor coordination, and process improvement. The role requires Microsoft and infrastructure expertise, managed-services experience, strong communication, and onsite availability in the Greater Buffalo area, including scheduled and emergency appointments.

Provides front-line onsite and remote IT support for managed services partners. Responsibilities include troubleshooting, hardware setup, deployments, ticket and support metric monitoring, issue documentation, vendor coordination, long-term solution engineering, and process improvement. The role requires strong Microsoft and infrastructure knowledge, professional user communication, and availability for scheduled or emergency onsite appointments.