Account Manager (m/w/d) CRM

Posted 4 Days Ago
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Frankfurt am Main, Hessen, DEU
In-Office
Junior
Agency • Marketing Tech
The Role
Manages client accounts and day-to-day agency operations, including budget coordination, customer consulting, CRM and email marketing concepts, personalized communications, cross-functional coordination, briefings, presentations, and independent client projects. The role also develops creative briefs and supports campaign execution. Candidates need at least two years of agency or in-house experience, marketing education or equivalent training, CRM affinity, strong German and very good English skills.
Summary Generated by Built In

About Ogilvy  

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy more than 75 years ago. It builds on that rich legacy through Borderless Creativity—innovating at the intersection of intelligence, imagination and influence, with experts across advertising, sports & entertainment, PR & social, consulting, and health collaborating seamlessly across more than 120 offices spanning 90 countries. Ogilvy was named Network of the Year at the 2026 Cannes Lions International Festival of Creativity and ranks as the #1 global agency network for creative excellence and effectiveness by WARC for the fourth consecutive year, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.


About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.


Ogilvy gehört zu Deutschlands erfolgreichsten Kreativagenturen im Bereich Marketing und Kommunikation. Als Creative Company mit Standorten in Frankfurt, Düsseldorf und Berlin liefern wir Disziplin-übergreifend moderne Lösungen für eine immer komplexer werdende Welt. Für unsere Kund:innen und deren Business-Herausforderungen führen wir stets die besten Expert:innen zusammen. Unser eigens entwickelter Ansatz „Borderless Creativity” verbindet Technologie mit Kreativität, um nachweislich bessere Ergebnisse zu erzielen.

Für unser Account Team suchen wir zum nächstmöglichen Zeitpunkt eine:n  Account Manager (m/w/d) mit CRM-Erfahrung in Frankfurt am Main. 

Das bieten wir:

  • Möglichkeit zur Arbeit im Mobile Office (drei Präsenztage vor Ort) 
  • Nutzung unseres WPP Weiterbildungsnetzwerkes, inkl. LinkedIn Learning 
  • Unterstützung bei der privaten Altersvorsorge und die Gewährung von vermögenswirksamen Leistungen 
  • Jubiläumsprämien in Form von zusätzlichen Urlaubstagen 
  • Möglichkeit zur Nutzung eines Job Bikes 
  • Erweiterte Betriebliche Krankenversicherung mit einem zusätzlichen Budget von bis zu 300€ im Jahr 
  • Zugriff auf unser Employee Assistance Programm TELUS Health 
  • Kostenlose Nutzung der Headspace-App 
  • Subventionierte Gympass-Mitgliedschaft 

Deine Aufgaben:

  • Unterstützung in Etatsteuerung und Kundenberatung sowie bei der zuverlässigen Abwicklung des Tagesgeschäft  
  • Steuerung von E-Mail-Marketing-/ CRM- und dialogorientierten Konzepten
  • Umsetzungen mit Personalisierungs- und Individualisierungskomponeten 
  • Koordination und Zusammenarbeit mit allen Prozessstellen  
  • Vorbereitung und Erstellung von Briefings und Präsentationen   
  • Übernahme von eigenen Kundenprojekten 
  • Entwicklung von inspirierenden Briefings an die Kreation 

Was du mitbringst:

  • Du bist ein Talent, möchtest den Quereinstieg wagen und hast anschauliche Beispiele uns das zu präsentieren
  • Du verfügst über ein abgeschlossenes Wirtschaftsstudium (mit Marketing-Schwerpunkt) oder eine vergleichbare Ausbildung  
  • Hast mindestens 2 Jahre Berufserfahrung auf Agenturseite und/ oder Unternehmensseite
  • Affinität für E-Mail-Marketing-/ CRM-Themen
  • Affinität beziehungsweise erste Erfahrungen zu KI-gestützter Kommunikation wünschenswert
  • Du bringst Begeisterung für deinen Job mit und willst etwas bewegen, siehst komplexe und kritische Situationen als Herausforderung und löst sie im Sinne der Agentur und der zu betreuenden Marke 
  • Hervorragende Deutschkenntnisse in Wort und Schrift (C1/ C2) sowie sehr gute Englischkenntnisse (B1/ B2) 

Wir glauben an die Kraft von Diversität und Kollaboration. Den Herausforderungen der heutigen Welt können wir nur gemeinsam begegnen. Wir verpflichten uns daher, für den Job in Frage kommende Bewerber:innen ausschließlich nach ihren Fähigkeiten und grundsätzlich unabhängig von Alter, Geschlecht, ethnischer Zugehörigkeit, sexueller Orientierung, Behinderung oder Religion zu beurteilen.

Das klingt nach einer spannenden Herausforderung? Sehr gut, dein Ansprechpartner Kai Schlüter freut sich auf deine Bewerbung! 
Aus Gründen der Nachhaltigkeit und des Datenschutzes bitten wir darum, Bewerbungsunterlagen ausschließlich über unsere Bewerber:innenplattform Greenhouse an uns zu senden. Wir würden uns freuen, wenn auf das Mitsenden eines Fotos verzichtet würde.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [email protected]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

Skills Required

  • Completed business degree with a marketing focus or comparable training
  • At least 2 years of professional experience on the agency side and/or client side
  • Affinity for email marketing and CRM topics
  • Excellent German language skills at C1/C2 level
  • Very good English language skills at B1/B2 level
  • Affinity for or initial experience with AI-assisted communication
  • Ability to present illustrative examples when pursuing a career change

Ogilvy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ogilvy and has not been reviewed or approved by Ogilvy.

  • Healthcare Strength Healthcare coverage is described as comprehensive in several markets, with medical, dental, and vision plans alongside mental health support options. Wellness supports such as EAP access and gym-related perks are also described as part of the package.
  • Retirement Support Retirement benefits are positioned as a meaningful component of total rewards, including 401(k) matching in the US. In the UK example provided, pension contributions are described as robust and potentially high after probation.
  • Leave & Time Off Breadth Time-off benefits are described as relatively broad in some locations, including sizeable annual leave and additional days such as a birthday off and volunteering time. Parental leave is also portrayed as enhanced in certain markets.

Ogilvy Insights

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The Company
HQ: New York, NY
11,000 Employees
Year Founded: 1948

What We Do

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. We build on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. We are proud to currently rank as the #1 global agency network for creative excellence and effectiveness by WARC, signifying our ability to deliver creative solutions that drive unreasonable impact for clients and communities. 

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