~ This Is An In-House Position | Must Work From Our Office ~
ABOUT BAD MARKETING:
We're a team of 170+ passionate leaders and creatives who have worked diligently to make BAD Marketing one of the largest and most robust Growth Marketing Agencies in the world. At the core of our philosophy is the belief that excellence stems from a united team working toward a common objective: to not only help our clients grow profitably but also to provide them with an experience they can’t find anywhere else.
We specialize in local lead generation, e-commerce, and information marketing; catering to clients that span from auto and local shop owners, to online consumer product brand owners, online gurus selling courses or coaching, and more.
Our approach to success involves more than just Bold And Disruptive strategies. We invest in our team through extensive training, continuous support for growth and learning, and the cultivation of a happy and confident company culture. For us, finding fulfillment in your career is just as crucial as excelling in it.
ABOUT THIS POSITION:
As an Account Manager, you will play an important role in keeping clients satisfied with our services. You will be responsible for client retention, expansion, and delivering top notch solutions for growth.
RESPONSIBILITIES:
- Managing a list of 40-50 automotive clients, overseeing their onboarding process which spans 5 business days with daily steps
- Conducting introductory calls with clients (15-20 minutes) to gather information for successful onboarding
- Hosting launch calls via video to set expectations, train clients on lead management software, and showcase final ads before pushing them live.
- Conducting regular check-in calls to address revenue tracking, software issues and other client concerns, ensuring their satisfaction.
- Maintaining client communication via Telegram group chat, with expected responses within 24 hours, typically responding within an hour for issue updates
- Project managing a team of editors and media buys to ensure timely task completion.
- Measure success based on maintaining a churn rate of 5% or lower, impacting overall departmental growth.
- Thrive in a fast paced environment, contributing to team success and personal development opportunities.
QUALIFICATIONS:
- Having a real passion for cars will make you standout.
- 1-2+ years of account managing experience.
- Any sales experience is preferred
- Must have amazing organizational and communication skills
- Understand the META advertising platform and Google Ads platform at a basic level.
- Understand services such as Vinyl Wrapping, Ceramic Coating, PPF, Powder coating, Wheel repair, tinting, and more will give you a massive advantage.
BENEFITS:
- Comprehensive health, dental, and vision insurance plans (US Residents Only)
- PTO
- Paid US Holidays
- Opportunities for professional development and advancement within the organization.
- A collaborative and innovative work environment with a focus on creativity and results.
ADDITIONAL:
- 9AM - 6PM EST
- W2 (US Residents Only)
OUR CORE VALUES:
- BE BAD
- PLAY TO WIN
- EXTREME OWNERSHIP
- SOLUTIONS NOT PROBLEMS
- BEST IDEA WINS
- ALWAYS BE GROWING
- NOBODY IS BIGGER THAN THE TEAM
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What We Do
BAD Marketing is a digital marketing firm dedicated to scaling our client's brands through unique marketing strategies. We are a growth partner and put our client's needs first. We have 100+ talented A-player employees and company culture is everything to us! We recognize that client happiness truly begins with a happy team! Some of our services include, but are not limited to: Email & SMS Marketing Full Amazon Management Content Creation Paid Ads Website Development and CRO Local Lead Generation
