Account Manager Liaison

Posted 21 Days Ago
Be an Early Applicant
Cincinnati, OH, USA
In-Office
52K-59K Annually
Entry level
Agency • Marketing Tech • Professional Services • Sales
The Role
Serves as the primary connection between clients, account managers, and internal teams. Builds professional client relationships, coordinates account needs, responds to requests, maintains documentation, follows up on outstanding activities, supports account managers, and helps resolve client concerns. The role requires strong communication, organization, attention to detail, problem-solving, and the ability to manage multiple priorities while delivering consistent client support.
Summary Generated by Built In
Company Description

NextShining. is a leading recruitment and staffing agency dedicated to connecting top talent with the right opportunities. We specialize in providing customized workforce solutions that help businesses grow and professionals advance their careers. With a focus on excellence, integrity, and personalized service, we ensure the perfect match for every client and candidate. At NextShining., we are committed to driving success for both companies and individuals in today’s dynamic job market.

 

Job Description

The Account Manager Liaison will serve as an important point of connection between clients, account management, and internal teams.

This position is ideal for someone who communicates confidently, enjoys building professional relationships, and can manage multiple priorities while maintaining a high level of service.

The successful candidate will help ensure client needs are clearly communicated, requests are followed through efficiently, and accounts receive consistent support throughout the business relationship.

Responsibilities

  • Serve as a primary liaison between clients and internal teams.

  • Build and maintain positive, professional client relationships.

  • Assist with account coordination, communication, and ongoing client support.

  • Respond to client questions and requests in a timely and professional manner.

  • Coordinate internally to ensure client needs and account requirements are addressed.

  • Maintain accurate account information, notes, and documentation.

  • Follow up on outstanding requests, projects, and client needs.

  • Help identify opportunities to strengthen client relationships and improve service.

  • Support account managers with day-to-day account activities and priorities.

  • Assist with resolving client concerns by coordinating with the appropriate departments.

  • Monitor account activity and ensure important information is communicated effectively.

  • Participate in meetings, account reviews, and internal coordination as needed.

Qualifications

  • Strong verbal and written communication skills.

  • Excellent interpersonal and relationship-building abilities.

  • Professional and client-focused approach.

  • Strong organizational and time-management skills.

  • Ability to manage multiple responsibilities and priorities.

  • Strong attention to detail and follow-through.

  • Comfortable working both independently and collaboratively with a team.

  • Ability to communicate effectively with clients and internal stakeholders.

  • Strong problem-solving and decision-making skills.

  • Proficiency with standard business and office technology.

  • Ability to learn new systems, processes, and account requirements quickly.

Additional Information

NextShinning offers an opportunity to develop professionally while contributing to a growing and collaborative organization.

Benefits of joining our team include:

  • Competitive salary of $52,000 – $59,000 per year

  • Full-time employment

  • Professional growth opportunities

  • Career development opportunities

  • Opportunities to strengthen account management and client relations skills

  • Collaborative and supportive work environment

  • Exposure to multiple areas of business operations

  • Opportunity to take on additional responsibilities as you grow within the company

Skills Required

  • Strong verbal and written communication skills
  • Excellent interpersonal and relationship-building abilities
  • Professional and client-focused approach
  • Strong organizational and time-management skills
  • Ability to manage multiple responsibilities and priorities
  • Strong attention to detail and follow-through
  • Ability to work independently and collaboratively with a team
  • Ability to communicate effectively with clients and internal stakeholders
  • Strong problem-solving and decision-making skills
  • Proficiency with standard business and office technology
  • Ability to learn new systems, processes, and account requirements quickly
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The Company
HQ: London
Year Founded: 2019

What We Do

At Alphabe Insight, we are dedicated to developing the next generation of business leaders.

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