The Role
Manage and grow B2B accounts for Lexology PRO by identifying expansion opportunities, leading upsell/renewal negotiations, running strategic reviews, and strengthening stakeholder relationships to meet retention and expansion targets. Collaborate cross-functionally to drive adoption and inform product/content improvements.
Summary Generated by Built In
Account Manager– Lexology PRO
We are a fast-paced, growth-oriented team and have achieved over 30% year-over-year growth. We are looking for a highly motivated team player to continue to accelerate this growth. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself in a fast-paced, exciting environment, and you will have continued opportunities for growth and development.
We are a fast-paced, growth-oriented team and have achieved over 30% year-over-year growth. We are looking for a highly motivated team player to continue to accelerate this growth. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself in a fast-paced, exciting environment, and you will have continued opportunities for growth and development.
Key Responsibilities
Account Growth & Commercial Expansion
- Identify and execute growth opportunities, including whitespace development, new department engagement, and increased adoption of Lexology PRO.
- Position Lexology PRO as part of the client’s regulatory and legal workflow, demonstrating how our insights enhance efficiency and reduce risk.
- Lead commercial conversations to promote new use cases, additional team adoption, and expanded workflows.
- Manage the full commercial cycle for upsell and cross-sell opportunities — from qualification to negotiation and close.
- Maintain a strong and accurately forecast growth pipeline
Strategic Account Management
- Run strategic review meetings that demonstrate Lexology PRO’s value and uncover new expansion opportunities.
- Strengthen multi-level stakeholder relationships across FTSE100 and other key accounts, building advocacy for the platform.
Renewal & Negotiation
- Own renewal cycles with a commercial mindset, ensuring strong retention while identifying opportunities to extend usage and deepen account penetration.
- Navigate procurement, budget, and contract negotiations confidently and professionally.
InsightLed Conversations & Workflow Enablement
- Hold consultative discussions about clients’ regulatory research workflows, monitoring processes, and reporting needs, identifying where Lexology PRO delivers efficiency and impact.
- Help clients understand how Lexology PRO integrates into and improves their existing workflows.
CrossFunctional Collaboration
- Collaborate with Customer Success, Product and Content to ensure strong adoption, surface product insights, and support content and feature development based on client needs.
Performance & Growth Mindset
- Consistently achieve or exceed renewal and expansion targets.
- Contribute to a collaborative, high performance team culture.
Skills Knowledge and Expertise
Required Experience
- Minimum 2+ years in a quota carrying B2B account management or sales role.
- Demonstrated success in growing accounts, not just retaining them.
- Confident managing commercial conversations, negotiating contracts, and navigating complex stakeholder groups.
- Strong communication skills with the ability to influence C- suite
Desirable Experience
- Experience meeting clients face-to-face, building strong relationships, and leading in-person discussions.
- Familiarity with subscription-based, data-driven, or workflow-based solutions.
- Experience in workflow discovery or selling into process-driven teams is beneficial.
- Apply structured sales methodologies (e.g., MEDDPICC, Challenger, SPIN) to run high-quality commercial cycles.
Core Competencies
- Commercially astute with a growth mindset
- Strong relationship builder with excellent stakeholder management.
- Organised, structured, and capable of owning a revenue target.
- Resilient, proactive, and motivated by achieving growth outcomes.
About Centellic
Centellic stands at the center of the markets it serves, empowering organizations with indispensable data and insight to make critical decisions on growth, risk and opportunity.
Through proprietary data, deep market expertise and AI-enabled technology, our platforms are embedded in client workflows. That capability is underpinned by our events, which bring the market together to share perspective and deepen understanding of the issues shaping each sector. Together, they give organizations earlier visibility of emerging trends, and the clarity and confidence to act when decisions matter.
At Centellic, we’re a global intelligence and information services business, setting the standard for how critical business decisions are made.
Why Centellic?
At Centellic, we help our clients make better decisions, and our people are at the heart of that work. Every individual plays an important role in this, bringing curiosity and high standards to everything they do.
Those who thrive here take ownership, care deeply about their work and are committed to excellence. Standards are high because our people set them that way. And while we have decades of expertise, we are still growing, pushing and building something extraordinary.
Centellic’s advantage is our people and the culture we’ve created together. It’s an environment where individuality is encouraged, relationships are genuine, and there’s a strong sense of purpose in what we’re building together. Collaborative, respectful and driven, we take our work seriously without taking ourselves too seriously.
Centellic stands at the center of the markets it serves, empowering organizations with indispensable data and insight to make critical decisions on growth, risk and opportunity.
Through proprietary data, deep market expertise and AI-enabled technology, our platforms are embedded in client workflows. That capability is underpinned by our events, which bring the market together to share perspective and deepen understanding of the issues shaping each sector. Together, they give organizations earlier visibility of emerging trends, and the clarity and confidence to act when decisions matter.
At Centellic, we’re a global intelligence and information services business, setting the standard for how critical business decisions are made.
Why Centellic?
At Centellic, we help our clients make better decisions, and our people are at the heart of that work. Every individual plays an important role in this, bringing curiosity and high standards to everything they do.
Those who thrive here take ownership, care deeply about their work and are committed to excellence. Standards are high because our people set them that way. And while we have decades of expertise, we are still growing, pushing and building something extraordinary.
Centellic’s advantage is our people and the culture we’ve created together. It’s an environment where individuality is encouraged, relationships are genuine, and there’s a strong sense of purpose in what we’re building together. Collaborative, respectful and driven, we take our work seriously without taking ourselves too seriously.
Benefits
Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:
Start of employment:
- Eye care
- Employee Assistance Programme
- A day off for your birthday
After 3 months employment:
- Pension (4% employer contribution and 4% employee contribution)
After 4 months employment:
- Life assurance
After probation:
- Cycle to work scheme
- Season ticket loan
- £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
- Puregym access
- Perks at work platform access
After 1 year service:
- Private healthcare
Additional Perks:
- Company socials
- Access to Employee Affinity Networks
- Mentoring scheme
- Volunteering Day
- Mortgage Advice
- Work from anywhere (2 weeks)
- Generous parental leave
We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’
About
Please visit our website for more information.
Skills Required
- Minimum 2+ years in a quota carrying B2B account management or sales role
- Demonstrated success in growing accounts (expansion, upsell)
- Confident managing commercial conversations, negotiating contracts, and navigating complex stakeholder groups
- Strong communication skills with the ability to influence C-suite
- Experience meeting clients face-to-face and leading in-person discussions
- Familiarity with subscription-based, data-driven, or workflow-based solutions
- Experience in workflow discovery or selling into process-driven teams
- Experience applying structured sales methodologies (e.g., MEDDPICC, Challenger, SPIN)
- Commercially astute with a growth mindset
- Strong relationship builder with excellent stakeholder management
- Organised, structured, and capable of owning a revenue target
- Resilient, proactive, and motivated by achieving growth outcomes
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The Company
What We Do
Law Business Research (LBR) is a technology-enabled information services business powering the global legal industry with intelligence, analytics and performance data. We are a fast-growing, innovative company with a dynamic and diverse culture, and we take great pride in delivering a world-class, cutting-edge service to our global clients. By applying the latest technology to the fast-moving legal world, we enable our users to find their competitive edge and decide with confidence, armed with the insight they need. LBR delivers trusted intelligence and insight to users around the world through a range of tools and platforms that combine proprietary data and unique analysis. We make sense of complex, fast-changing information and enhance critical decision-making. With an international team of over 500 experienced professionals, LBR has a proven track record of informing, engaging and connecting legal practitioners. Our specialist platforms help clients enhance their decision-making, manage legal risk and drive improved performance.
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