About the Business
At ICIS, our mission is to optimize the world’s resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link below. Independent Commodity Intelligence Services | ICIS
About our Team
Are you looking to join a high-performance sales organization? Our sales team is primarily focused on organizing a strategic approach to understand the true value we bring to our customers, expanding and strengthening the breadth and depth of our relationships, ultimately retaining existing revenue and generating new business through upsell and sell of additional products and services in the commodities markets.
About the Role
As an Account Manager Latin America, your purpose is to oversee and manage a portfolio of high-value clients. You will build deep relationships, understand their business needs, and provide strategic solutions to meet their goals. With your exceptional communication and negotiation skills, you will ensure client satisfaction and revenue growth for the company.
Responsibilities
- Building and maintaining lasting relationships with clients through regular communication and meetings.
- Cultivating customer connections by building compelling, lasting relationships by engaging with key decision-makers, fostering trust, and ensuring loyalty
- Understanding customer needs proactively learning and leading with insight to grasp customer workflows, delivering exceptional value
- Enhancing engagement via diverse channels such as phone, email, social media, video, regular onsite visits and monthly travel to specific clients.
Requirements
- Demonstrate success in managing, retaining, and growing revenue, with a sense of accountability for achieving sales results.
- Be inquisitive and unafraid to question the status quo, dedicated to improving customer outcomes.
- Build world-class customer experiences, coupled with excellent communication skills, both verbal and written.
- Be flexible and adaptable to the dynamic market, customer needs, and business landscape. Working effectively under pressure, being available for international travel, and being fluent in English and advanced in Spanish. Having experience in working with CRM systems, Salesforce.com
- Self-motivation, and competitiveness, along with an entrepreneurial spirit for creative problem-solving
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- Proven success managing, retaining, and growing revenue
- Experience in B2B sales of data solutions (petrochemical industry preferred)
- Fluent in English and advanced in Spanish
- Experience working with CRM systems, Salesforce.com
- Available for international travel, monthly onsite client visits
- Excellent verbal and written communication skills
- Self-motivation, competitiveness, and entrepreneurial problem-solving
- Flexible and adaptable; able to work effectively under pressure
- Inquisitive mindset and willingness to challenge the status quo
Elsevier Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Elsevier and has not been reviewed or approved by Elsevier.
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Leave & Time Off Breadth — Feedback suggests paid time off spans vacation, holidays, sick days, bereavement, military leave, and volunteer time. Family-related leave options are also emphasized as part of the package.
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Healthcare Strength — Feedback suggests medical, dental, vision, life insurance, wellness initiatives, and an EAP form a comprehensive health offering. Gym support and wellbeing hubs reinforce an ongoing health and wellness focus.
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Retirement Support — Feedback suggests retirement programs include a 401(k)/retirement plan and pension options, with long-term savings vehicles such as an employee stock purchase plan also available. These elements contribute to a sense of financial security beyond base pay.
Elsevier Insights
What We Do
Elsevier is a world-leading provider of information solutions that enhance the performance of science, health, and technology professionals, empowering them to make better decisions, and deliver better care. Because informed decisions lead to better outcomes, Elsevier is a leader in information and analytics for customers across the global research and health ecosystems. Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems.
