Account Manager - LATAM

Are you looking to join a Global Tech leader? Then we have an exciting opportunity for you!

About us

Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world. Come light up the world with us, we’re currently looking for an Account Manager to join our Sales team in Latin America!
What to expect 

We are looking for a Senior Account Manager to maintain and grow our relationships with our enterprise Out of Home (OOH) Media customers in Latin America. Our industry-leading products are diverse and are used by many different client departments including network operations, sales, and ad operations. This results in deep and often complex customer relationships that require proactive management to ensure that our customers get the most out of what we have to offer. The Senior Account Manager will join a team of AMs that helps our clients get the most value from our products & services, and gain insights from industry experts.

Overall goals: grow revenue (upsell); reduce churn; deepen relationships (be seen as partners, not just vendors); centralize communication.

What you need to perform in this job

• Maintain and grow revenue with existing enterprise clients
• Identify opportunities for customer growth through the use of Broadsign products and services
• Identify customer needs and market insights to be communicated to the rest of the Broadsign organization
• Conduct renegotiations and renewals to modify and/or expand client product offerings & contracts via mutually beneficial strategies
• Maintain accurate data hygiene for all assigned accounts
• Become a trusted and knowledgeable client partner with strong, dedicated knowledge of current client base
• Develop and maintain trusted relationships that are shown through positively impacting client NPS
• Manage complex stakeholder relationships with all levels from C-Suite to operational team
• Identify potential risks and uncover hidden requirements through proactive discovery sessions, inquiring deeply, and crafting a comprehensive long-term account strategy for achieving growth.
• Conduct quarterly business reviews with client leadership to provide insight into their use of our tools, opportunities for them to grow, and expected hurdles to be overcome
• Represent Broadsign in industry events and conferences, furthering thought leadership and credibility through engagements,
• 5+ years of account management or sales experience
• experience with solutions sales and long sales cycles and with working to a revenue target/carrying a quota
• strong knowledge of at least two of the following and a keen interest in learning the rest:
• out-of-home media industry ecosystem
• media sales process from planning to ad-ops, billing, and invoicing
• media yield optimization
• network management and optimization
• display hardware and software
• leasing and real estate operations

More importantly, you’re the kind of person who:

• Is interested in joining a kick-ass Sales team
• Loves to see a project through from beginning to end
• Enjoys challenging themselves and constantly learning about new tech
• Likes to have their ideas heard and contributions recognized
• Wants access to continuous learning and career development by attending sponsored conferences & seminars with your peers

What we bring to the table :

• A fun and dynamic work environment with plenty of opportunities to evolve and stay challenged
• Competitive vacation time
• Virtual healthcare platform accessible to all employees
• Health & wellness program: 500 $  annually towards health, fitness, or wellness expenses
• 2 personal and 3 sick days
• Parental leave top-off
• 2 volunteer days per year
• Ongoing opportunities for professional development and educational assistance
• Additional benefits available