Account Manager, Laboratory Automation

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing.  By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Are you passionate about innovation and eager to revolutionize laboratory processes with cutting-edge robotic automation? We are seeking a dynamic Account Manager with a strong background in laboratory processes or laboratory equipment sales. If you thrive in a fast-paced environment and are driven by the desire to bring transformative solutions to laboratories worldwide, we want to hear from you!
In this role, you will have the opportunity to develop, implement, and manage the account strategy that is focused on share of wallet growth, profitability, and customer satisfaction. Each day, you will coordinate sales activities, monitor current projects, and manage the resolution of specific customer problems. You will also showcase your expertise by giving input on market price developments and tendencies.

The work model for the role is: #LI-Remote in the United States with a preference for candidates in the Western US.

Your Role and Responsibilities:

• Leading the development and implementation of the account plan and Statement of Work growth actions.
• Understanding the key business drivers, including significant and emerging business risks (e.g., sustainability/digital/cybersecurity) of the relevant global customer’s business and business environment, translating them into the corresponding impacts and opportunities for ABB.
• Participating in the development of sales strategies for the accounts through providing current business and long-term plans for the customer.
• Defining sales targets, giving input on market price developments monitoring competitors’ activity with the account and ensuring that appropriate response strategies are implemented.
• Manages administrative procedures in sales processes and supports collection and project management activities when needed. 
• Prepares offers in coordination with the bid and proposal department.
• Ensures appropriate technical and financial aspects of offers, including prices and trading conditions

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role:

• Bachelor’s Degree in Chemistry, Biochemistry, Engineering, Biotechnology, Biology or equivalent field
• 5+ years’ expertise in laboratory processes and/or laboratory equipment sales required
• Prior work experience related to laboratory automation and robotics will be highly valued
• Experience in Account Management is a plus
• Availability to travel (up to 50% of the time)
• Outgoing, goal-oriented individual with good communication and interpersonal skills
• Applicants must possess work authorization to work permanently in the United States

What’s in it for you?

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age,  race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. MyBenefitsABB.com

Benefits

Our benefits? Competitive, comprehensive, and crafted with you in mind.
 

ABB Benefit Summary for eligible US employees

Go to myBenefitsABB.com and click on “Candidate/Guest” to learn more
 

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High-Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. 
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid.  Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program
   

Retirement

• 401k Savings Plan with Company Contributions 
• Employee Stock Acquisition Plan (ESAP)
   

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
 

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $98,700 and $157,920 annually and is bonus eligible.
 

Call to Action

Be part of something bigger. This is where progress is powered, teams initiate action, and we move the world forward together. Run What Runs the World.
 

#ABBCareers #RunwithABB #Runwhatrunstheworld #LI-KP1

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.