Account Manager In Korea

We are committed to our culture that values Customer Focus, Flexibility, Knowledge, Speed and Integrity. Joining our team means you will work in a high performing global company where employees collaborate and strive for excellence. 

Sales Management

• Prospect and identify new customers and opportunities in territories assigned Korea customer.
• Manage and retain existing customer to develop new programs. 
• Assist customer in resolving technical issues. 
• Listen and understand customer needs and requirements to differentiate our solution from competitors. 
• Update and maintain Salesforce Database 
• Follow up and update on Project status. 
• Follow up with customers and update on forecast  
• To follow through the sales process from order to shipment.  

Customer Service

• Manage customer complaints. 
• Manage customer RMA returns. 
• Maintain and update Salesforce Contact Database 
• Maintain focus on the total customer experience in all interactions with customers and partners. 

Systems and Processes

• Improve effectiveness and efficiency on existing systems and work procedures. 
• To work closely with the inside sales, quality engineers, application engineers with other supporting staffs 

• Preferably an Engineering Diploma and Degree with relevant Sales and Application experience 
• Preferably with 3 years of established experience in technical sales and industrial distribution 
• Good technical background especially in Electronics and Electrical Engineering
• Strong business acumen 

XP Power provides a safe and healthy working environment that is stimulating and collaborative, where employees are empowered to make a real difference. We place our people at the heart of everything we do. We understand that if we provide our people with the ultimate experience, they will provide the ultimate experience to our customers.