Account Manager - Italy (Palermo or Bari) (They/He/She)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy.  

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Build and develop the most relevant partnership with top accounts in your reference area! This position is fully remote from Bari or hybrid in Palermo.

THE JOURNEY

• Have full responsibility and own 360º the business of Cities and Top Partners in the Northern Italy
• Grasp the objectives and hurdles of partners to offer insightful advice and assistance
• Work with data to enhance growth and profitability for both Partners and Glovo
• Define and pursue the long-term strategy for the city in terms of Growth, Promotions, Advertisement and Operations
• Work alongside various internal departments to create and apply tailored solutions that address the needs of partners, including Operations, Marketing, Corporate, Customer service)
• Establish and maintain a very close relationship with Top Partners in the city
• Be informed, get involved and make things happen with a doer attitude

WHAT YOU WILL BRING TO THE RIDE

• 3+ years in Account Management and core business development (experienced in startup, top consulting firms or top tech companies)
• You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform
• You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach
• You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking
• You're extremely agile and thrive in ambiguous environments
• You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit
• Fluente in Italian and proficiency in English lenguage
• An empathetic, inclusive and curious attitude across the business and the industry

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!