🔥 Your key missions
- Support the management of a portfolio of ~500 Italian SMB clients
- Assist with upselling and cross-selling initiatives to drive client growth
- Help coordinate renewals and reduce churn
- Contribute to onboarding new clients and ensuring a smooth start with Partoo
- Be part of regular client interactions — emails, calls, follow-ups
- Collaborate with Account Managers and other teams to deliver a top-tier client experience
🤝 Who are we looking for?
- Native in Italian and comfortable in English, French is a plus!
- A great communicator, both written and verbal
- Eager to learn and grow in a fast-paced SaaS environment
- Organized, proactive, and client-focused
- Interested in account management, customer success, or sales
🎁 Benefits:
- Access to various internal sports activities (yoga, running, soccer, climbing, etc.) and a partnership with Gymlib (4,500 gyms and 300 activities).
- CSE benefits via Leeto as well as a Worklife card (meal vouchers, sustainable mobility package, CESU vouchers...).
- Health Insurance Alan and mental health prevention solutions
- 6 RTT days/year.
- 6 weeks of remote work/year (after one year of service) and 1 to 2 days of remote work per week.
- Internal/external events (theme parties, team and company seminars, Astérix Park...).
- Discover our eco-friendly offices in Paris 18 (+ parking)
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What We Do
At Partoo, our mission is to help businesses get closer to their customers, thanks to digital! Our solution is based on 5 products: - Presence Management: the diffusion of all of your establishments’ information on a broad range of platforms such as Google, Facebook, Waze… - Review Management: centralisation of your Google, Facebook and TripAdvisor reviews, so that you can answer and analyze them easily. - Review Booster: encourage satisfied customers to leave positive reviews on Google Business Profile (formerly Google My Business) via SMS invites or QR code. - Messages: centralize your messages received on Facebook, Instagram, WhatsApp and website, and answer them centrally or locally. - Store Locator: optimise your website with a Store Locator and customisable pages per location. Make your Point of Sales stand out on the queries associated with your activity. If you want to join the Partoo adventure, we suggest you read this document (https://www.partoo.co/wp-content/uploads/2023/11/PARTOO-EVP-2024-EN.pdf) that presents our work environment, our company life, our CSR policy and the extra-salary benefits. Like what you've read? Join our adventure!
