Account Manager Intern Specialties Spain

Posted Yesterday
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Madrid, Comunidad de Madrid, ESP
Hybrid
Internship
Information Technology
The Role
Manage a portfolio of local Specialties partners, monitor and improve operational KPIs, optimize catalogs and in-app content, analyze data to recommend actions, keep reporting updated, and collaborate with partners and internal teams to drive growth.
Summary Generated by Built In
Company Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

YOUR WORK-LIFE OPPORTUNITY

We are looking for an energetic and highly motivated Specialties Intern to support the growth of our Q-Commerce ES Specialties vertical. You will own a portfolio of local Specialties partners (such as bakeries, wine shops, butcheries and organic stores among others), helping them grow by improving their operational performance, catalog quality and customer experience. 

BE A PART OF A TEAM WHERE YOU WILL:

  • Manage your own portfolio of Specialties partners and become their point of contact.

  • Monitor partners' key performance metrics and identify opportunities to improve growth and operational excellence.

  • Optimize partners' catalogs, assortment and in-app content to maximize customer experience and conversion.

  • Work closely with partners to improve operational KPIs such as availability, preparation times and overall quality.

  • Analyze business data and translate insights into recommendations and action plans.

  • Keep internal tools and reporting up to date while tracking the progress of your portfolio.

  • Learn from experienced professionals in a fast-paced environment where you'll have real ownership from day one.

 

Qualifications

  • Bachelor's degree in Business Administration, Economics, Marketing or a related field (or currently in your final year).

  • Availability for a 6-month full-time internship.

  • Strong analytical skills and a data-driven mindset.

  • Excellent communication and relationship-building skills.

  • Proactive, organized and detail-oriented, with the ability to manage multiple priorities.

  • Ownership mentality and willingness to solve problems autonomously.

  • Comfortable working in a fast-paced, dynamic environment.

  • Advanced knowledge of Google Sheets / Microsoft Excel.

  • Fluent in Spanish and advanced in English.

We are always looking for the best candidates, so if you think you would be a great fit—even if you don't meet 100% of the requirements—we'd love to hear from you!

Additional Information

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 💪 Top-notch private health insurance to keep you at your peak.

  • 🍔 Monthly Glovo credit to satisfy your cravings!

  • 💳 Coverflex with discounts on transportation, food, and even kindergarten expenses.

  • 🏊 Discounted gym memberships to keep you energized.

  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!

  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

Skills Required

  • Bachelor's degree in Business Administration, Economics, Marketing or related field (or final-year student)
  • Availability for a 6-month full-time internship
  • Strong analytical skills and a data-driven mindset
  • Excellent communication and relationship-building skills
  • Proactive, organized and detail-oriented with ability to manage multiple priorities
  • Ownership mentality and willingness to solve problems autonomously
  • Comfortable working in a fast-paced, dynamic environment
  • Advanced knowledge of Google Sheets / Microsoft Excel
  • Fluent in Spanish and advanced in English

Delivery Hero Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.

  • Wellbeing & Lifestyle Benefits Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
  • Healthcare Strength Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
  • Equity Value & Accessibility Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.

Delivery Hero Insights

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The Company
HQ: Berlin
32,902 Employees

What We Do

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

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