The Role
Manage Emerson’s Scotland install-base accounts by renewing and expanding long-term service agreements and promoting software, system upgrades, enhancements, expansions, and education services. Responsibilities include territory planning, customer engagement, consultative selling, forecasting, CRM usage, market intelligence, competitor displacement, cross-functional collaboration, and maintaining customer relationships. The role requires sales and business development experience, a clean driving license, and travel to customer sites.
Summary Generated by Built In
The Account Manager Lifecycle Services will look after our Install Base clients in the Scotland region. The Account Manager will be responsible for renewing and expanding Long Term Service Agreements and the promotion of our other Software, Solutions and Services including System Upgrades, System Enhancements, System Expansions and Education
In This Role, Your Responsibilities Will Be:
In This Role, Your Responsibilities Will Be:
- Develop and Maintain a solid understanding of available market and business opportunities for Lifecycle Services within the DCS market
- Utilize territory planning to maximize effectiveness and customer facing selling activities
- Identify new and actively engage with existing customers within the sales territory by promoting unique product solutions and deploying best sales practices.
- Maintain and increase the customer base by developing, aligning and supporting the relations between all levels of Emerson’s and the Customer’s organizations
- Understand the customer business drivers and goals
- Increase Emerson Lifecycle Services market share with targeted competitor displacement across all industry sectors
- Actively and productively utilize the available sales processes, including Solution Selling, Critical Site Plans, CRM and Performance Dahsboard (Whitespace).
- Continuously forecast the territory expectations and update the ongoing business planning tools for Monthly, Quarterly, Mid-Year and Yearly Budget Reviews
- Actively collaborate with Regional Business teams across our full portfolio of products to adopt the One Emerson approach to maximize Emerson, Lifecycle Services
- Liaise with Internal and external sales teams in product knowledge sharing, planning and execution activities to continuously improve the customer service levels
- Ethically obtain market intelligence to position Lifecycle Services offerings and Solutions effectively at highest winning margin.
- Maintain the required level of personal skills and knowledge required to excel in all aspects
Who You Are:
- The ideal candidate will be a proactive customer focused individual, who is results driven and a team player. You will have a consistent record in sales and new business development within the Scotland area. Your expertise will help position Emerson’s unique portfolio of products and solutions to influence market direction and secure long-term success.
For This Role, You Will Need:
- Be located anywhere in the Scotland region.
- Proactive, flexible and consultative selling experience.
- Full clean driving license and the ability to travel to customer sites to fulfil duties of the role.
Preferred Qualifications That Set You Apart:
- Educated to degree level or equivalent in an Engineering discipline or similar.
Our Culture & Commitment to You:
- At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
- We recognise the importance of employee wellbeing. We prioritise providing competitive benefit plans to meet yours and your family’s physical, mental, financial, and social needs. We provide wellbeing benefits, healthcare plans and eyecare, benefits centred around professional development, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid family leave (maternal, adoption and paternal) and holiday leave.
Skills Required
- Located anywhere in the Scotland region
- Proactive, flexible, and consultative selling experience
- Full clean driving license
- Ability to travel to customer sites
- Degree-level education or equivalent in Engineering or a similar discipline
Emerson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Emerson and has not been reviewed or approved by Emerson.
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Retirement Support — Retirement programs have been strengthened with a 401(k) plus company-supported contributions such as profit sharing and a recent cash-balance transition for certain participants. These features are positioned as differentiators among large industrial peers.
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Equity Value & Accessibility — An employee stock purchase plan introduced in 2026 enables discounted share purchases via payroll deductions. This adds an accessible ownership element to the total rewards mix.
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Leave & Time Off Breadth — The package includes PTO, holidays, sick leave, and parental leave within a broad benefits suite. Coverage breadth aligns with large-employer norms across locations, though specifics vary.
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The Company
What We Do
At Emerson, we’re passionate about what we do. By fusing decades of technology and engineering expertise, Emerson continues to solve some of the world’s most complex challenges with innovative solutions for customers in industrial, commercial, and residential markets. We recruit the greatest talent and apply the best technologies to benefit our customers worldwide. Automation Solutions is a leader in helping process and discrete manufacturers automate and optimize production processes through our best-in-class technologies and industry expertise. Commercial & Residential Solutions develops technologies and services that improve human comfort, safeguard food, protect the environment, enable sustainable food waste disposal, and support efficient construction and maintenance of buildings and municipal infrastructure. Emerson has a wide range of industry knowledge, manufacturing expertise, and technological innovation around the world. Join our next generation of leaders today.
