Account Manager, Influencer

Posted 2 Days Ago
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London, Greater London, England, GBR
In-Office
Mid level
AdTech • Marketing Tech
The Role
Manage influencer marketing accounts as the primary client contact. Translate objectives into campaign briefs, coordinate internal teams, oversee multiple campaigns, provide reporting and strategic recommendations, identify upselling opportunities, and present in pitches, kickoffs, and post-campaign reviews. The role requires client servicing experience, strong organization, confident presentation, excellent communication, and knowledge of social and influencer marketing.
Summary Generated by Built In

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

3572 - Account Manager, Influencer - UK

Role Summary and Impact

About The Goat Agency:

Goat is part of WPP Media (formerly GroupM), the world’s leading media investment company. Since 2015, we've been pioneers in influencer marketing, helping brands leverage the power of social media to achieve real, measurable results. Today, we stand as the global leader in the space, delivering award-winning campaigns across 70+ countries.

As part of our team, you'll collaborate with 500+ social natives worldwide, driving cutting-edge influencer campaigns for some of the most exciting brands. Whether it’s short-term activations or long-term ambassador programs, we treat influencer marketing as a full-funnel channel that drives awareness, engagement, and conversions.

Our data-driven approach is built on insights from tracking over 100,000 influencers and campaign performance. We combine this with expert relationship management, social-first creative strategy, paid media, and advanced tracking, measurement, and optimisation to deliver results that matter.

We’re also proud to be recognised as a recipient of the ‘Top Employer Europe 2024’ certification, underscoring our commitment to fostering a dynamic and supportive work environment. If you’re ready to be part of the team shaping the industry, we’d love to hear from you.

About the Opportunity:

As an Account Manager, you will act as the primary point of contact for clients, ensuring their needs are met through expertly managed campaigns. You will oversee multiple projects, liaise with internal teams, and provide strategic recommendations to enhance campaign performance. This role requires exceptional organisational skills and a passion for influencer marketing.

Key Responsibilities:

  • Build trusted relationships with clients, acting as their main point of contact.
  • Translate client objectives into actionable briefs and ensure campaign requirements are met.
  • Oversee multiple campaigns simultaneously, collaborating with internal teams to ensure smooth delivery.
  • Provide regular updates and detailed reporting to clients, offering insights and recommendations.
  • Proactively identify opportunities for additional client activity and upselling.
  • Present confidently in pitches, kick-off meetings, and post-campaign reviews.

Skills and Experience

  • Experience working for a brand or in a client servicing role at an agency, dealing with high profile and demanding clients. 
  • Experience pitching and selling ideas to clients, and ability to present confidently to stakeholders at all levels. 
  • Passion for influencer marketing, an understanding of social campaigns and evolving knowledge of industry developments.
  •  Exceptional organisation and ability to independently manage multiple campaigns to an extremely high standard, in a fast-paced environment, while always maintaining an eye for detail.
  • Ability to stay calm under pressure and deal with problems in a logical and efficient way.
  • Excellent communication skills and the ability to tailor communication and build relationships with stakeholders at all levels, both internally and externally. 
  •  Demonstrable experience delegating and prioritising an ever-changing workload.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country. 

Please note this is a UK based role and requires individuals to have the right to work in this location 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

 

#LI-Promoted 

Please read our Privacy Notice for more information on how we process the information you provide. 

Skills Required

  • Experience working for a brand or in an agency client-servicing role with high-profile and demanding clients
  • Experience pitching and selling ideas to clients
  • Ability to present confidently to stakeholders at all levels
  • Passion for influencer marketing and understanding of social campaigns
  • Awareness of evolving influencer marketing industry developments
  • Exceptional organization and ability to independently manage multiple campaigns to a high standard
  • Ability to maintain attention to detail in a fast-paced environment
  • Ability to stay calm under pressure and solve problems logically and efficiently
  • Excellent communication skills and ability to tailor communication to stakeholders
  • Ability to build relationships with internal and external stakeholders
  • Demonstrable experience delegating and prioritizing an changing workload
  • Right to work in the UK

WPP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WPP and has not been reviewed or approved by WPP.

  • Wellbeing & Lifestyle Benefits — Wellbeing support includes a global Employee Assistance Programme and company-wide initiatives, with modern multi‑agency campuses and on‑site amenities positioned as part of the experience. This indicates a holistic focus across mental, physical, emotional, and financial wellbeing.
  • Retirement Support — Retirement offerings commonly include a US 401(k) with employer matching, though specifics can differ by operating company. This provides a recognizable savings framework that many candidates expect in large employers.
  • Parental & Family Support — Family benefits can be above average in parts of the network, such as VML’s paid parental leave for adoptive and foster parents. These signals suggest meaningful support for certain family‑forming needs.

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The Company
HQ: London
90,589 Employees

What We Do

WPP is a creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities.

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