Account Manager Industry

Posted 8 Hours Ago
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Bang Rak, Bangkok
Senior level
Fintech • Information Technology • Logistics
The Role
The Account Manager will develop and implement sales strategies, lead account planning, define sales targets, and ensure achievement. They will create value for customers, manage account relationships, monitor competitors' activities, and apply standardized sales processes. Excellent customer experience delivery is crucial.
Summary Generated by Built In

Location:

(HE)Office_Bangrak

Job ID:

R0066213

Date Posted:

2024-11-12

Company Name:

HITACHI ENERGY (THAILAND) LIMITED

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

Your responsibilities:

  • You will understand the key business drivers of the relevant customer’s business, business environment and interpret the impact and opportunity for Hitachi Energy, participate in the development of sales strategies for the account by providing the customer’s current business and long-term plans.

  • You will lead the development and implementation of the account plan and SoW growth actions to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identify a target for each solution element, propose recovery plans in case of potential order shortfalls.

  • You will define and propose sales targets for the account and ensure their achievement with a structured follow up process across Business Units and countries, sell products/solutions/services to customers, focusing on volume, mix and profitability targets representing all Hitachi Energy

  • You will create added value for the customer and Hitachi Energy by ensuring a coordinated sales approach (e.g., frame agreements, AVL related actions), communicate details in accordance with Hitachi Energy supply, offering and strategy, coordinate the use of internal or external resources (e.g. technical, advertising, and marketing) in order to provide value added services to accounts

  • You will develop, maintain and share detailed knowledge of the customer’s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition.

  • You will establish and develop account relationships based on a defined strategy, act as focal point for problem resolution and monitor customer claim, plan, facilitate and conduct customer negotiation.

  • You will monitor competitors’ activity with the account and ensure that appropriate response strategies are formulated and implemented, give input on market price developments.

  • You will drive application of standardized Marketing & Sales process and tools (Salesforce, account plans, AVLs etc.) for the account.

  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

  • Obtained relevant education qualification, i.e. Degree in Electrical Engineering.

  • Proven work experience as a Sales Account Specialist with minimum 5 years relevant work experience.

  • Hands on experience in sales and an ability to deliver excellent customer experience.

  • Knowledge and exposure in Sales Force.Com and MS Office.

  • Understand of sales performance metrics.

  • Business acumen with problem-solving attitude.

  • Having working experiences with/in power generation and renewables and/or substation automation/enterprise software is specially considered.

  • Excellent communication & interpersonal skills both verbal and written, negotiation skill and influencing skills.

Top Skills

Salesforce
The Company
33,676 Employees
On-site Workplace

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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