Account Manager II

What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn’t be Global Industry leaders today without all the individual contributions that bring our team together.

Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we!

If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you!

JOB SUMMARY:

Account Managers are software technology sales professionals who understand the dental market vernacular, are experts in multiple technical software solutions (across the Henry Schein One portfolio of products), and manage multifaceted buying cycles with Henry Schein One customers in General Practice dental market. Account Managers understand needs and gaps in technology to align business growth plans with existing customers that drives substantial incremental revenue for Henry Schein One. Account Managers are responsible for substantial quota targets, focus on outbound selling activities, and expertly position multiple solution value versus the competition in the marketplace.

ESSENTIAL RESPONSIBILITIES, SKILLS, & EXPERIENCE:

Job Responsibilities:

• Build strong relationships, maintain account ownership, and/or coordinate account responsibility for Henry Schein One customers in an assigned territory of accounts
• Create detailed business plans to facilitate the attainment of monthly and quarterly sales targets
• Deliver value insights for multiple solutions (discoveries and demos) to prospects and existing clients toward securing incremental revenue.
• Connect dental practice needs with Henry Schein One solutions to create & advance sales cycles.
• Manage the entire sales cycle from initial interest, demonstration & value delivery, through closed won incremental bookings to HS1.
• Unearth new sales opportunities by networking with assigned clients through substantial and deliberate outbound communication activities.
• Update and maintain leads and opportunities in the CRM, including sales stage and next assigned task date
• Maintain minimum daily activity with clients and prospects that generates at least 2 sales opportunities per day.
• Negotiate multifaceted customer sales agreements and keep records of sales and data within Henry Schein One CRM and identified sales tools.
• Forecast monthly and quarterly sales to leadership
• Develop valuable working relationship with Henry Schein Dental sales representatives to drive incremental business for Henry Schein One software solutions.
• Work closely with Henry Schein One customer success, services, and support teams to ensure clients receive expected value and utilize their solutions.
• Respond to complaints and resolve issues aiming for customer contentment and the preservation of the company’s reputation.
• In addition to the essential duties and responsibilities listed above, all positions are also responsible for:
  • Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that complies with all Company policies and procedures including Worldwide Business Standards.
  • Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

Specialized Knowledge, Skills, and Qualifications:

• Knowledge of market research, sales, and negotiating principles
• Outstanding knowledge of MS Office; knowledge of Salesforce is a plus
• Excellent communication/presentation skills and ability to build relationships
• Versed & practiced negotiation and value-based selling skills
• Organizational and time-management skills
• Sharp business acumen with ability to execute business level conversations.
• Enthusiastic and passionate

QUALIFICATIONS:

Experience: 2 to 4 years proven experience as a Product Sales Specialist or Software Account Manager, selling to existing clients, or in other professional technology software sales role or Dental market expertise equivalent.

Education: Preferred education includes a BS or BA in business administration, sales, marketing, or related field(s), High School Diploma or GED required.

Physical Activities: This position will be working in an office or remote environment, utilizing typical office equipment.

What you get as a Henry Schein One Employee

• A great place to work with fantastic people.

• A career in the healthcare technology industry, with the ability to grow and realize your full potential.

• Competitive compensation.

• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.

*Benefits may vary by location or status.

Henry Schein One is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.