Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
The Account Manager (AM) is a key commercial role within the Biosciences Division (BID) of Thermo Fisher Scientific. This account-focused role is responsible for selling and supporting the BID portfolio, including products and instruments that support cell biology, molecular biology, protein biology, cell analysis, cell culture, and related life sciences research workflows.
The AM builds effective, long-lasting customer relationships, identifies opportunities for strategic account growth, and works collaboratively across Thermo Fisher Scientific to deliver outstanding support and customer experiences. The AM is the primary commercial point of contact for assigned accounts, provides sales expertise, and leads BID commercial activities within those accounts.
Major End Market Focus Areas
- Academic and Government Research: Universities, research institutes, and government laboratories conducting basic and translational research.
- Pharmaceutical and Biotechnology: Pharma and biotech organizations working in drug discovery, preclinical research, biologics, and life sciences R&D.
- Healthcare and Applied Life Sciences Research: Organizations using life sciences tools and workflows for research, testing, and other applied applications.
- Portfolio Account Management: The Portfolio AM manages accounts across relevant research and applied life sciences segments. Product competency is required for the BID portfolio relevant to the assigned accounts.
Key Responsibilities
Selling Agility
- Identifies and prioritizes new customer opportunities and develops strategies to implement solutions and grow accounts.
- Increases share of wallet within existing accounts by identifying underpenetrated areas, demonstrating BID’s value proposition, recommending appropriate solutions, and closing opportunities.
- Leads and develops customer relationships to drive account expansion across the BID portfolio, including instruments, reagents and consumables.
- Provides product information, consultation, and problem-solving support to customers, and expedites orders as needed.
- Prepares quotations, negotiates commercial terms, and closes orders with end users and purchasing departments; supports procurement processes.
- Uses customer, sales, and market data to develop and report on account strategies and sales activities.
- Adapts to changing customer needs and market conditions, and independently leads customer relationships.
Results Leadership
- Expands account penetration and share of wallet by growing BID business across relevant products and workflows and identifying cross-selling opportunities.
- Develops territory sales strategies to meet plan and grow business within assigned accounts and territory.
- Maintains a healthy pipeline of opportunities to meet or exceed quarterly sales objectives.
- Uses Thermo Fisher Scientific sales tools to manage accounts, opportunities, pipeline, and forecasts accurately and on time.
- Monitors competitor and industry activity and introduces new products and services as they become available.
Technical Knowledge
- Partners and coordinates with technical sales and field application specialists to provide customers with appropriate technical expertise.
- Delivers product and workflow presentations and, as needed, participates in trade shows, user meetings, and other customer events.
- Represents Thermo Fisher Scientific professionally at customer locations.
- Works effectively in a team-selling environment, engaging the right internal resources to address customer needs.
- Analyzes sales data, market trends, customer behavior, and financial metrics to support account planning and revenue forecasts.
- Develops and adjusts sales strategies using historical performance, market trends, pipeline information, and changing market conditions.
Minimum Requirements/Qualifications
- 3+ years of proven sales experience preferred, ideally in life sciences, laboratory products, or research markets, with a track record of achieving sales targets and growing revenue.
- Master’s degree in life science or related field, or equivalent work experience.
- Strong market knowledge and a professional network relevant to the assigned territory.
- Experience conducting on-site customer seminars and technical or product presentations.
- Commercial mindset and a strong motivation to win new business, with a demonstrated ability to pursue opportunities consistently.
- Strong interpersonal, oral and written communication skills.
- Ability to explain and sell the scientific applications and technical aspects of BID portfolio.
- Intermediate proficiency in English, with the ability to listen, speak, read, and write.
Skills Required
- 3+ years of proven sales experience, ideally in life sciences, laboratory products, or research markets, with a record of achieving sales targets and growing revenue
- Master's degree in life science or a related field, or equivalent work experience
- Strong market knowledge and a professional network relevant to the assigned territory
- Experience conducting on-site customer seminars and technical or product presentations
- Commercial mindset and demonstrated ability to pursue new business opportunities consistently
- Strong interpersonal, oral, and written communication skills
- Ability to explain and sell scientific applications and technical aspects of the biosciences portfolio
- Intermediate English proficiency, including listening, speaking, reading, and writing
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
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Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
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Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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