Welcome to AMN Healthcare — Where Talent Meets Purpose
Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.
At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.
Why AMN Healthcare? Because Excellence Is Our Standard:
Named to Becker’s Top 150 Places to Work in Healthcare — three years running.
Consistently ranked among SIA’s Largest Staffing Firms in America.
Honored with Modern Healthcare’s Innovators Award for driving change through innovation.
Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.
Job Summary
We are seeking a highly motivated and customer-focused VMS Account Manager to serve as the primary strategic partner for healthcare clients utilizing a Vendor Management System (VMS) for contingent workforce management. This role is responsible for building strong client relationships, optimizing workforce solutions, driving client satisfaction, and ensuring effective utilization of VMS technology platforms.
The ideal candidate combines consultative account management skills with operational expertise and a passion for delivering exceptional customer experiences. This individual will partner closely with clients, staffing suppliers, implementation teams, client services, and internal stakeholders to support workforce initiatives, improve program performance, and identify opportunities for growth.
Key Responsibilities
Serve as the primary point of contact for assigned healthcare client accounts.
Build and maintain trusted client relationships through proactive communication, strategic consultation, and ongoing support.
Provide guidance on contingent workforce strategies, staffing trends, and workforce optimization opportunities.
Monitor program performance and present key metrics, trends, and recommendations to clients.
Partner with suppliers, client services teams, and internal stakeholders to improve fill rates and workforce outcomes.
Support job order management, contract extensions, workforce transitions, and operational escalations.
Conduct regular business reviews and strategic planning discussions with client stakeholders.
Assist with onboarding, implementation, and adoption of VMS technology solutions.
Analyze workforce data and recommend process improvements to enhance efficiency and service delivery.
Collaborate with product and technology teams to communicate client feedback and support continuous improvement efforts.
Identify expansion opportunities within existing accounts and support overall business growth objectives.
Qualifications
Education & Experience
Bachelor's degree with 3 - 5 years of experience, or High School Diploma/GED with 7+ years of experience.
3+ years of account management, client services, healthcare staffing, workforce solutions, MSP, VMS, or related experience.
Strong relationship-building and customer service skills.
Excellent written, verbal, and presentation communication abilities.
Experience managing multiple priorities in a fast-paced environment.
Strong analytical and problem-solving skills.
Proficiency with Microsoft Office Suite, including Excel and PowerPoint.
Preferred
Experience working with healthcare staffing programs, contingent workforce management, MSP, or VMS platforms.
Familiarity with workforce analytics, supplier management, and healthcare operations.
Experience conducting client business reviews and presenting performance metrics.
Knowledge of platforms such as Medefis, ShiftWise, B4Health, or similar technologies.
Success Measures
Maintain high levels of client satisfaction and retention.
Drive operational excellence and workforce program performance.
Develop strategic relationships with client stakeholders.
Deliver consultative workforce solutions that support client goals.
Contribute to revenue growth through account expansion and partnership development.
Work Environment / Physical Requirements
Work is performed in an office/home office environment.
Team Members must have the ability to operate standard office equipment and keyboards.
AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Our Core Values
● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation
At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.
Pay Rate$47,500 - $59,000 Salary
Final pay rate is dependent on experience, training, education, and location.
This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
Skills Required
- Bachelor's degree with 3-5 years of experience OR High School Diploma/GED with 7+ years of experience
- 3+ years of account management, client services, healthcare staffing, workforce solutions, MSP, VMS, or related experience
- Strong relationship-building and customer service skills
- Excellent written, verbal, and presentation communication abilities
- Experience managing multiple priorities in a fast-paced environment
- Strong analytical and problem-solving skills
- Proficiency with Microsoft Office Suite, including Excel and PowerPoint
- Ability to operate standard office equipment and keyboards
- Experience working with healthcare staffing programs, contingent workforce management, MSP, or VMS platforms
- Familiarity with workforce analytics, supplier management, and healthcare operations
- Experience conducting client business reviews and presenting performance metrics
- Knowledge of platforms such as Medefis, ShiftWise, B4Health, or similar technologies
AMN Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AMN Healthcare and has not been reviewed or approved by AMN Healthcare.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision options along with disability and life insurance protections. Wellness and support add-ons such as EAP access, virtual care, and condition-specific programs are also presented as part of the package.
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Retirement Support — Retirement benefits include a 401(k) with company match and the option for Roth 401(k) participation. An employee stock purchase plan is also offered, expanding the set of longer-term financial benefits beyond base pay.
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Wellbeing & Lifestyle Benefits — Wellbeing-oriented benefits extend beyond insurance to include mental-health support, financial planning, legal counseling, and discounts, with hardship grants available for qualifying life events. Professional support such as free continuing education and learning resources is also included in the total rewards picture.
AMN Healthcare Insights
What We Do
AMN Healthcare is the leader and innovator in total talent solutions for healthcare organizations across the nation. The Company provides access to the most comprehensive network of quality healthcare professionals through its innovative recruitment strategies and breadth of career opportunities. With insights and expertise, AMN Healthcare helps providers optimize their workforce to successfully reduce complexity, increase efficiency and improve patient outcomes. AMN total talent solutions include managed services programs, clinical and interim healthcare leaders, temporary staffing, executive search solutions, vendor management systems, recruitment process outsourcing, predictive modeling, language interpretation services, revenue cycle solutions, credentialing and other services. Clients include acute-care hospitals, community health centers and clinics, physician practice groups, retail and urgent care centers, home health facilities, schools and many other healthcare settings. AMN Healthcare is committed to fostering and maintaining a diverse team that reflects the communities we serve. Our commitment to the inclusion of many different backgrounds, experiences and perspectives enables our innovation and leadership in the healthcare services industry.
