Account Manager (Business Development)

The Account Manager, Physician and Leadership, is a sales‑driven, hunting‑focused role responsible for prospecting, acquiring, and growing new client relationships while owning the ongoing success of assigned accounts. This individual serves as the primary client contact for all program‑related activity and is accountable for driving engagement, setting expectations, and delivering results aligned with program design plans.

This role is ideal for a highly motivated, metrics‑oriented professional who thrives in outbound sales, cold calling, and proactive prospecting, and who can successfully build and manage a book of business within a consultative healthcare staffing environment.

Key Responsibilities:

• Proactively prospect and develop new client relationships through cold calling, outbound outreach, and targeted prospecting efforts
• Build and grow a sustainable book of business within physician and leadership staffing programs
• Partner with Sales Leads and Solution Architects to establish strong relationships with hiring leaders and gain a clear understanding of program expectations
• Serve as the primary point of contact for clients, owning all program‑related communication and delivery outcomes
• Set and manage client expectations regarding account strategy, timelines, market conditions, and results
• Consult with clients on best practices and standard methodologies to support successful search execution
• Own responsibility for overall account success, satisfaction, and retention
• Communicate regularly with Recruiting teams through scheduled huddles to provide updates on requisitions and candidate progress
• Lead final candidate qualification, including interviewing when appropriate, prior to client presentation
• Provide clients with weekly activity reporting, pipeline updates, and progress summaries
• Operate with urgency, accountability, and discipline in a performance‑driven environment

Sales and Performance Expectations:

• Heavy outbound activity including cold calling, prospecting, and follow‑up
• Consistent achievement of sales and activity KPIs such as:
  • Outreach and call volume
  • New account acquisition
  • Pipeline growth and account expansion
  • Client engagement and retention
• Ability to manage multiple active accounts while continuing to generate new business

Key Skills:

• Strong understanding of sales execution and project management expectations
• Proven ability to lead clients and candidates through complex, time‑sensitive search processes
• Comfortable handling sensitive and confidential information
• Ability to prioritize, multitask, and meet deadlines in a fast‑paced environment
• Excellent verbal and written communication skills with the ability to build rapport at all organizational levels
• Confident managing objections, expectations, and competing priorities

Qualifications:

Education and Years of Experience

• Associate’s Degree with 2–5 years of relevant experience in Sales
• OR High School Diploma or GED with 4–7 years of relevant experience in Sales

Additional Experience

• Prior experience in a client‑facing, quota‑driven sales or account management role
• Demonstrated success in hunting, cold calling, and business development
• Experience within healthcare staffing, professional services, or talent solutions preferred