Account Manager I

Reposted 7 Days Ago
Be an Early Applicant
Troy, MI, USA
In-Office
Mid level
Consumer Web • Appliances
The Role
Manage customer accounts, negotiate costs, oversee engineering changes, maintain financial records, and coordinate communication between customers and HQ.
Summary Generated by Built In

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

The Opportunity:

Driving better future mobility

VS (Vehicle component Solutions) Company (https://www.lg.com/global/mobility) of LG Electronics focuses on commercializing environmentally responsible automotive components and core solutions based on LG’s proprietary technologies. A leading provider of core components for global car manufacturers, VS Company is supporting the emerging trend of the vehicle industry.

Account Manager I

Responsibilities:

Account Management

  • Customer setup and identify requirements to meet their production expectations
  • Understand what is needed from time of sourcing to mass production to ensure on-time safe launch
  • Commercial negotiations 
  • Annual cost reduction negotiations
  • Understanding the breakdowns of quotes
  • Submit quotes in customer format & expectations
  • Tooling Requirements & Invoicing
  • ED&T Invoicing & Payment Follow Up
  • Supplier Portal Management Admin
  • Contact / General Terms & Conditions (GT&C) review & understanding
  • Understand the packaging process and customer requirements (including labels)
  • Update and maintain a master price file
  • Main point of contact between customers and HQ
  • Manage engineering changes (timing & cost)
  • Create monthly and yearly forecasts to support internal targets for profitability
  • Understand customer revenue variances and be able to clearly explain revenue to management (monthly, quarterly, annually)

Finance/Accounting 

  • Understand Account Receivable process
  • Compile and submit all monthly statements to Customer/Client
  • Track all tooling and ED&T payments   
  • Process approval for all Credit & Debit requests
  • Manage Account Accruals to accurately communicate revenue
  • Experienced and results-oriented
  • Participate in meetings with the OEM, suppliers or other organizations necessary and report to Sales Manager
  • Communicate and coordinate commercial work between OEM, Suppliers, and HQ in Korea
  • Other duties as assigned

Qualifications:

Required:

  • Bachelor’s degree
  • 4+ years of automotive experience
  • Experienced in Microsoft Office applications (Excel, PowerPoint, Outlook, Teams)
  • Excellent written and verbal skills: In-person and virtual meetings via phone and e-mail/messaging/video conference tools (e.g. Outlook, Teams, Webex, text messaging)
  • Problem-solving skills necessary to lead discussions with internal/external stakeholders (e.g., customers, HQ) and develop successful resolutions of complex issues
  • Ability to think outside the box, identify opportunities for continuous improvement, and manage competing priorities/multitask when necessary
  • Demonstrated clear/concise written communication skills to compile reports, respond to inquiries/requests, and explain processes/procedures
  • Flexibility to work early/late hours for business meetings
  • Travel: up to 5% domestic (e.g. warehouse, customer, and regional office locations throughout U.S.) and international (e.g. N. America (outside the U.S.), Asia, Europe
  • Physical Requirements: Ability to lift and carry boxes weighing between 10–20 lbs.

Preferred:

  • Knowledge of automotive electronics

 #LI-HYBRID

Benefits Offered Full-Time Employees:

  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  
  • Performance based Short-Term Incentives (varies by role).
  • Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
  • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:  

  • Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or [email protected]. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.




Skills Required

  • Bachelor's degree
  • 4+ years of automotive experience
  • Experience in Microsoft Office applications
  • Excellent written and verbal communication skills
  • Problem-solving skills to lead discussions with stakeholders
  • Flexibility to work early/late hours for business meetings

LG Electronics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LG Electronics and has not been reviewed or approved by LG Electronics.

  • Healthcare Strength Healthcare coverage is described as a standout part of the package, including instances of fully company-paid medical, dental, and vision premiums. This strength often elevates overall satisfaction with total rewards even when base pay is debated.
  • Retirement Support Retirement offerings include a 401(k) with employer matching, which is repeatedly positioned as a meaningful component of total compensation. The presence of matching contributions supports the perceived stability of long-term benefits.
  • Strong & Reliable Incentives Overtime pay and performance bonuses are cited as meaningful additions to take-home earnings in certain roles. These incentives can materially improve overall compensation value, particularly for hourly and shift-based work.

LG Electronics Insights

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The Company
HQ: Englewood Cliffs, NJ
50,700 Employees
Year Founded: 1958

What We Do

At LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and B2B solutions to innovations in digital signage, air conditioning, solar and vehicle components. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.

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