Account Manager H&B

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Health & Biosciences: Channeling our passion for nature and bioscience into sustainable, life-enhancing technologies that power innovative solutions across healthcare, food, consumer and industrial markets.

The role is based in Barueri, SP (Hybrid role). Be part of a customer-focused, proactive and growth-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• Manage and grow a portfolio of customer accounts, building long-term partnerships that drive revenue and profitability
• Proactively identify, develop and convert new business opportunities within assigned customers, segments or territories
• Conduct regular customer engagements and visits to understand needs, present tailored solutions and strengthen collaboration
• Lead commercial activities including pricing discussions, negotiations, contract follow-up and agreement execution
• Collaborate closely with internal teams such as Supply Chain, Demand Planning, Application, Technical and Customer Service to ensure seamless delivery and high customer satisfaction
• Monitor sales performance, forecasts and opportunities using internal tools and Customer Relationship Management (CRM) systems, including Salesforce
• Maintain accurate and up-to-date records of customer interactions, opportunities and sales pipelines in CRM tools
• Act as the primary point of contact for customers, ensuring clear communication, alignment and timely follow-up
• Anticipate risks and opportunities, taking a proactive approach to support sustainable business growth

What Makes You the Right Fit

• At least 5 years of proven experience in account management, sales or commercial roles, ideally within Dairy Biosciences or related industries.
• Strong communication and relationship management skills, with the ability to engage diverse customer stakeholders
• Solid negotiation skills and commercial acumen, including pricing and contract management
• Ability to work cross-functionally and collaborate effectively with multiple internal stakeholders
• Experience using CRM tools, preferably Salesforce, to manage pipelines and forecasts
• Strong organizational skills, with the ability to manage multiple accounts and priorities simultaneously
• Results-driven and customer-oriented mindset with a high level of accountability
• Willingness and availability to travel frequently to support customer and commercial activities

How Would You Stand Out?

• Experience working in complex, multinational or matrix organizations
• Knowledge of Dairy market and applications
• Comfortable working autonomously in a fast-paced, evolving commercial environment

Why Choose Us?

• Opportunity to work with innovative, science-based solutions that positively impact everyday life
• Exposure to global customers, markets and cross-functional collaboration
• Learning and development opportunities to support continuous growth
• Inclusive, diverse and purpose-driven culture
• Competitive compensation and benefits package
• Flexibility aligned with business and role requirements

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more