Account Manager, Growth UK&I

Posted 5 Days Ago
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Dublin, IRL
In-Office
Mid level
Software
The Role
Manage a portfolio of post-sale customers to drive expansion and retention. Serve as primary commercial contact for upsells and renewals, build account plans, forecast expansion/churn, maintain SFDC hygiene, collaborate with CSMs and internal teams, and align Vanta solutions to customer security and compliance goals.
Summary Generated by Built In

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

As a member of Vanta’s Account Management team, you will be responsible for the expansion and retention of a subset of Vanta’s Customers by developing and maintaining strong relationships with our customers. You will serve as the primary point of contact for all post-sale commercial conversations, including mid-cycle upsells and renewals. As a trusted advisor to the customer, you will deeply understand their business needs and align Vanta’s solutions with their objectives to help mature our customers’ compliance and security programs.

The goal of this team is to achieve overall net revenue expansion of the Vanta customer base, as measured by Net Revenue Retention. They will ensure customers’ security and compliance goals are aligned to their company growth needs and with Vanta’s solutions.

This role will be based in our Dublin office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday.

What you’ll do as an Account Manager [EMEA] at Vanta:

  • Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.

  • Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers.

  • Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts.

  • Collaborate on account plans that identify new opportunities for expansion with current customers to increase their usage of Vanta’s platform via new frameworks, security tools, etc.

  • Manage the entire sales cycle of any expansion or renewal opportunity from first meeting to close, negotiating where necessary and pulling in additional internal resources where appropriate (solutions consultants, subject matter experts, etc).

  • Accurately forecast monthly expansion and churn, and maintain a clean SFDC instance with scrupulous pipeline hygiene.

  • Keep a relentless focus on the customer needs and provide a consultative approach in architecting a solution.

How to be successful in this role:

  • 3+ years experience selling to or managing customers

  • Fluency in written and spoken English, with a second European language preferred

  • Must be able to work in our Dublin or London office 3 days a week (Tuesday, Wednesday and Thursday)

  • Strong ability to prospect and build pipeline without assistance from BDR and/or inbound support

  • Exceptional communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging

  • Be highly motivated with a sense of urgency and willingness to adjust

  • Able to effectively collaborate with a wide range of departments including CS, Marketing, Enablement, and Support

  • Previous experience in security and compliance is not required, but highly desirable

  • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

What you can expect as a Vanta’n:

  • Industry-competitive salary and equity

  • 100% covered medical, dental, and vision benefits with dependents coverage

  • 16 weeks paid Parental Leave for all new parents

  • Health & wellness stipend

  • Remote workspace, internet, and mobile phone stipend

  • Commuter benefits, including bike to work scheme and tax commuter ticket scheme

  • Pension matching

  • 25 days of Annual Leave per year

  • 11 company-paid holidaysVirtual team building activities, lunch and learns, and other company-wide events!

  • Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

#LI-hybrid

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

 
 
 

Skills Required

  • 3+ years experience selling to or managing customers
  • Fluency in written and spoken English
  • Ability to work in Dublin or London office three days a week (Tue, Wed, Thu)
  • Strong ability to prospect and build pipeline without BDR/inbound support
  • Experience managing expansions, renewals, and full sales cycle from first meeting to close
  • Experience using SFDC (Salesforce) and maintaining pipeline hygiene
  • Exceptional communication skills (written, verbal, visual)
  • Able to collaborate effectively with CS, Marketing, Enablement, and Support
  • Second European language
  • Previous experience in security and compliance (e.g., SOC 2, HIPAA, ISO 27001)
  • Openness to using AI tools responsibly to amplify skills

Vanta Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanta and has not been reviewed or approved by Vanta.

  • Healthcare Strength Health coverage is described as comprehensive, with employer-covered premiums for many employee-only plan options alongside dental, vision, and mental-health support. Plan designs are portrayed as robust with low-to-no premium options available on some offerings.
  • Parental & Family Support Paid parental leave for all parents is highlighted as fully paid and substantial in length. Family-related support is consistently presented as a core part of the package.
  • Flexible Benefits Remote-first flexibility and multiple stipends (wellness, phone/internet, home office, and commuter in hub locations) are emphasized as standard components. Flexible schedules further support differing employee needs across locations.

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The Company
HQ: San Francisco, CA
361 Employees
Year Founded: 2016

What We Do

Our mission at Vanta is to be a layer of trust on top of cloud services, to secure the internet, increase trust in software companies, and keep consumer data safe. Think of us as your automated security and compliance expert.

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