Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
GrabAds allows Advertisers, Agencies, and Merchants to engage the Grab Audience through online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients can reach their desired audiences at scale.
Get to Know the Role
You will manage a portfolio of GrabAds campaigns working with leading advertisers directly & through their media agencies. You will work with your team and maintain a quarterly performance target.
You'll work with the Ad Ops team to achieve campaign goals, recommend optimized campaign flows and identify opportunities for upselling and cross-selling GrabAds solutions. Your goal is to grow your portfolio by building long-term client relationships and providing positive customer experience.
You will work onsite at Ho Chi Minh city and report to Lead, Account Management - GrabAds.
The Critical Tasks You Will Perform
- Manage a portfolio of accounts
- Be the contact for clients, provide necessary assets and info to Ad Ops for campaign implementation
- Track main campaign metrics and ensure campaign goals are met
- Collaborate with Ad Ops team to analyze campaign performance, provide recommendations to clients and secure campaigns renewal
- Prepare Quarterly Business Review report for important accounts
Qualifications
What Essential Skills You Will Need
- 2 - 3 years of account management experience in the digital advertising industry
- Solid track-record of achieving performance targets
- Experience growing portfolio and building long-term relationship with clients
- Analytical with bias for data-based decisions
- Team Player with the ability to work across a matrix environment
- Experience prioritizing sales opportunities
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
What We Do
Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone.
At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs:
Heart
We work together as OneGrab to serve communities in Southeast Asia
Hunger
We work to understand ground truths and drive improvements, big and small
Honour
We keep our word and steward our resources wisely to build and sustain trust
Humility
We are a constant work-in-progress, and we never stop learning to get better
