Account Manager - Geelong Region

We’re looking for a driven and customer-focused Account Manager to join our high-performing sales team across the Geelong Region.

As the face of our business in your region, you’ll build strong relationships, uncover new opportunities, and deliver tailored solutions that drive real value for our customers.

This is more than just sales. It’s about partnering with customers, growing market share, and making a tangible impact on business performance.

In this dynamic role, you’ll:

• Drive Sales Performance
  Achieve and consistently exceed sales and rental targets across your region by identifying and converting new business opportunities. You will deliver compelling proposals and engaging product demonstrations while maximising profitability on every deal.

• Build Strong Customer Relationships
  Manage a portfolio of existing clients while actively growing new accounts, delivering exceptional service through regular and structured engagement. By understanding customer needs, you will provide tailored solutions and act as a trusted advisor across all touchpoints.

• Grow the Business
  Actively prospect and expand into new markets, developing strategies to win business from competitors. You will build and maintain a strong sales pipeline, ensuring accurate forecasting while increasing market share and strengthening brand presence.

• Be a Product & Industry Expert
  Stay ahead of industry trends and competitor offerings while continuously building your product knowledge through training. You will also represent the business at industry events and networking opportunities to enhance market visibility.

• Keep Operations Running Smoothly
  Manage quotes, orders and customer records with a high level of accuracy, while maintaining CRM activity, pipeline visibility and reporting. You will coordinate delivery timelines to ensure a seamless customer experience and high levels of satisfaction.

You’re a motivated and commercially savvy professional who thrives in a fast-paced environment. Ideally, you’ll bring:

• Proven success in sales or account management roles
• Strong relationship-building and negotiation skills
• A customer-first mindset with excellent communication abilities
• The ability to manage competing priorities and work autonomously
• Experience in capital equipment or industrial sectors (highly regarded)
• Confidence using CRM systems and Microsoft Office tools

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.