Account Manager (Freelancer)

Bustle Digital Group is seeking a Freelance Account Manager to join our growing Account Management team. This position is client-facing and will be responsible for executing post-sale production for media and custom content campaigns specifically for West Coast clients, with an emphasis on entertainment clients. The role requires orchestrating internal resources to ensure campaign expectations and contractual obligations are met, while also acting as a client advocate and liaison between teams.

This is a 3-month freelance, remote role, with an opportunity to extend. Candidates must be available to work PST hours, and based on the West Coast.

Responsibilities

• Provide best-in-class service managing active programs independently, overseeing multiple campaign elements, and acting as the primary contact for clients post-sale.
• Understand all sold campaign elements and strategies to deliver on client campaign objectives, particularly for entertainment clients.
• Responsible for creating and maintaining all program documentation during post-sale (including client kick-off call agendas, sold scope-of-work, and additional campaign trackers).
• Coordinate with third-party vendors to design rich media ad units and assemble relevant decks such as screenshots when a campaign goes live.
• Collaborate with the Ad Ops team to monitor creative implementation, tag delivery, QA of media, execution and delivery, and ensure KPIs are achieved and optimized from a media standpoint.
• Work closely with internal BDG Studio teams to execute custom content deliverables, including custom articles, social media posts, Instagram stories, influencer activations, and photo shoots.
• Use project management software (Monday.com) to manage branded content projects and deliverables, ensuring all elements stay on schedule.
• Partner with the Distribution Marketing team to execute content distribution plans and manage performance across key social platforms.
• Collaborate with the Reporting & Insights Team to analyze campaign performance metrics, provide real-time optimization recommendations, and create end-of-campaign recap decks.

Requirements

• BA or equivalent.
• Must work PST hours.
• 3-5 years of experience in advertising or publisher companies, particularly with entertainment clients.
• Strong track record in client service.
• Experience in branded content (video, articles, social, influencer, events) and media execution is essential.
• Strong attention to detail.
• Highly organized with the ability to multitask.
• Preferred: Proficiency with Keynote, Excel, Google Suite, Monday.com.