About REVER
Shoppers receive any purchase in 24h anywhere on the planet. Why can’t we also return & get refunded just as quickly? REVER is born to change how the world buys by giving superpowers to shoppers, because returning should be as easy as buying. We automate returns, refunds, and exchanges for ecommerce businesses across the globe. After being backed by Y-Combinator, market leading VCs and top founders from unicorns in Europe, we are now growing 10x yearly and expanding to more and more countries. To accelerate our growth even further, we are looking for game-changers to join our team.
We are like a sports team; we create an environment where everyone can give their max and we push each other to achieve our potential. We are data driven problem solvers, but most importantly fast learners. You’ll immerse yourself in a vibrant, youthful atmosphere with a lot of potential to grow internally.
You will
Work as the intersection between the sales and tech team.
Manage client relationships and support them in their experience with REVER.
Upsell new features and product developments to your existing client portfolio
Ensure client satisfaction and retention, helping them grow their business & support them with the way they interact with the REVER platform
Use your first hand experience of our day-to-day operations to contribute to product development
Engage in strategic discussions to drive our operational excellence.
Surpass performance goals and thrive in our ambitious team environment, seizing opportunities for internal growth and development.
You have
Professionals (1-3 years of experience) eager to dive into this exciting venture.
Quantitative / Analytical background is considered a plus.
Excellent communication skills in French and English.
Interest in tech and innovation with a passion for helping ecommerces grow.
An analytical mindset, driving data-driven approach to problem solving and strategy.
A fast learner, we want to fail fast, learn faster, challenge often.
Collaborative spirit, initiative, and a relentless drive for success, we perform like an Olympic sports team: work and play hard
Passion for startup culture and innovation.
Commitment to deliver WOW: for our customers, great is not good enough.
Why join us
· Be at the forefront of scaling REVER.
· Join a fast-growing, dynamic company with strong backing from top-tier investors.
· Work alongside an international, passionate team in the heart of Barcelona.
· Help shape the future of e-commerce and revolutionize the returns experience for customers around Europe.
Skills Required
- 1-3 years professional experience
- Excellent written and verbal communication in French
- Excellent written and verbal communication in English
- Analytical mindset and data-driven problem solving
- Interest in tech, innovation, and ecommerce growth
- Fast learner with initiative and collaborative spirit
- Experience or willingness to upsell and manage client relationships
- Quantitative/analytical background
What We Do
We make returns easy and refunds faster. For everyone. We are shaping the future of eCommerce bringing frictionless, superfast and sustainable returns to everyone, anytime, anywhere. Because returning should be as easy as buying. If you're as excited about this as we are: join us! It’s a hell of a ride. Here's how we do things: • Full Gas: stay hungry, work hard and play hard • Deliver WOW: for our customers, great is just not good enough • Enjoy the ride: think big, do good and celebrate wins • Change the game: fail fast, learn faster, challenge often • REVER Back: use business to protect nature and think in the future tense
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