Job Description:
Credit Negotiators will work in a fast paced, performance-based environment. We are looking for high-energy, individuals to join our growing Credit Negotiator Account Management team. As a Credit Negotiator you will be responsible for calling creditors to negotiate settlement opportunities on behalf of our clients. Clients are already enrolled - there is no cold calling! You work as the middleman, responsible for negotiating our existing clients accounts, acting more as a Liaison. Negotiators will be responsible for prioritizing day to day tasks to maximize production.
We are seeking goal driven, competitive and self-motivated team members who want to work as a consultant within the financial services industry.
Perks:
- Competitive base wage + uncapped commission!
- 40-hour work week, great work-life balance
- Remote
- Weekly, monthly incentives and contests
- No weekends
- Casual, fun work environment
Duties:
- Negotiating the designated minimum settlements
- Proper calculation of settlement payments
- Developing an expansive network of creditor contacts to aid in settlement
- Actively working settlements and execute orders using the company’s central database
- Making outbound and answering inbound calls between clients and creditors
- Responsible for overcoming objections when needed
- Works from the established Negotiations queue to settle client debts
- Responds to all questions and inquiries using procedures that fall within established quality control points and Standard Operating Procedures (SOP’s)
- Applies critical thinking skills to determine appropriate solutions while overcoming obstacles to improve settlement rates
- Provide customers with accurate information regarding their financial analysis
- Maintaining a consultative relationship with the customer throughout the process
Qualifications:
- Bachelor’s degree or equivalent preferred, not required
- Ability to successfully multi-task, work in fast-paced environment and manage accounts
- Must be computer literate with the ability to input and retrieve data from CRM systems
- Ability to write professional and informative email correspondence
- Establish and maintain strong working relationships with internal and external clientele
- Must be proficient in Microsoft Word, Excel and Outlook
- Proven track record of maintaining, prospecting, and developing an account base
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What We Do
Finances are personal, and the path to financial freedom looks different for everyone. We realize that dealing with debt can be a difficult task and that providing a solution means more than just providing money, it means putting customer service first. Since 2008, we've helped thousands of clients resolve large credit card bills and other unsecured debts – all without upfront fees or the need for personal bankruptcy. Our dedicated expert team of caring financial consultants work one-on-one with clients to create a custom, confidential debt relief plan they can afford. Our low monthly payment options often leave our clients with more cash on hand to spend as needed. Our Advantage: > Personalized plans to fit your budget > No upfront fees > 6,000+ high satisfaction ratings on Trustpilot > Better Business Bureau accredited with an A+ rating from 2019 - 2021 In 2019, The Baltimore Sun named ClearOne Advantage a 2019 Top Workplace, and our executive team took home the “Exemplary Leadership” award for their tireless commitment to growing and supporting our stellar team. The Baltimore Business Journal also recognized ClearOne Advantage as a “Best Place to Work” finalist. ClearOne Advantage has also ranked as one of the nation’s fastest growing companies on the Inc. 5,000 list, and has ranked on Selling Power's '50 Best Company to Sell For' list every year since 2016.
