Account Manager - Eskom

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Johannesburg, City of Johannesburg, Gauteng
Fintech • Information Technology • Logistics
The Role

Location:

Modderfontein, Gauteng, South Africa

Job ID:

R0069481

Date Posted:

2025-01-13

Company Name:

HITACHI ENERGY SOUTH AFRICA (PTY) LTD

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

You as an Account Manager - Eskom will be part of Hitachi Energy based in Modderfontein, Gauteng, South Africa. You will be developing, implementing and managing the accounts strategy focused on growth, profitability and customer satisfaction. You will be coordinating the sales activities and manage resolution of specific customer problems.

Your responsibilities:

  • Participating in the development of sales strategies for accounts by providing the customer’s current business and long-term plans.
  • Defining and proposing sales targets and growth margins for the account and ensures their achievement with a structured follow up process.
  • Leading the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Proposes recovery plans in case of potential order shortfalls.
  • Establishing and developing account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates and conducts customer negotiations.
  • Developing, maintaining and sharing detailed knowledge of the customer’s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition.
  • Selling products/solutions/services to customers, focusing on volume, mix and profitability targets for assigned Business Unit.
  • Monitoring competitors’ activity with each account and ensures that appropriate response strategies are formulated and implemented.
  • Creating added value for the customer by ensuring a coordinated sales approach (e.g. frame agreements).
  • Communicates details in accordance with Hitachi Energy supply, offering and strategy.
  • Coordinating the use of internal or external resources (e.g. technical, advertising, and marketing) to provide value added services to accounts.
  • Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

  • Bachelor’s degree in engineering with MBA
  • Minimum relevant experience needed and number of years – 15 years’ experience in power utility industry, at least 10 in an Eskom-type environment
  • Complexities and technical knowledge
  • Deep understanding of the power utility environment, particularly Transmission and Distribution
  • Demonstrated ability to interact with C-suite executives as well as function leads in Eskom
  •  Ability to take ownership and handle many complex problems at once, with good interaction skills and coordination capabilities of many different role players, both external and internal.
  • Proficiency in both spoken & written English.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

The Company
33,676 Employees
On-site Workplace

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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