Account Manager for ERP Solutions, BI & CRM

If you have experience in account management and BI, CRM & ERP solutions, then TotalSoft is the right fit for you. Here, your role is to create meaningful connections with our existing clients, update them on our latest solutions and identify their unmet business needs, in order to maintain a world class customer experience.

Join us as an Account Manager clients and we’ll give you the resources to take your career to the next level. Experience in managing ERP, BI & CRM apps and tools, participation in the bidding, execution and reporting processes would bring you even closer to what we are searching for!

Some of your responsibilities would be:

• Manage existing clients portfolio for ERP, BI & CRM solutions;
• Build and promote strong, long-lasting customer relationships by spending time close to them, understanding their needs and identifying business opportunities;
• Achieve revenue growth by overseeing the complete sales-implementation cycle for the allocated accounts;
• Coach, advise and work closely with the implementation, product, postimplementation & support teams;
• Maintain an excellent level of knowledge within the allocated industries – functional processes and best practices.

With a minimum of 5 years of experience, an ideal Account Manager specializing in ERP solutions, BI, and CRM should possess the following skills:

• Proven track record in sales and negotiations within the ERP, BI, or CRM industry.
• Strong ability to build and maintain long-term customer relationships.
• Expertise in negotiating and closing complex commercial deals related to ERP, BI, or CRM implementations.
• In-depth technical understanding of ERP, BI, and CRM technologies.
• Strategic thinking and ability to develop and execute sales plans aligned with business objectives.
• Collaborative team player, working effectively with cross-functional teams.
• Excellent communication skills for presenting technical solutions to diverse audiences.
• Knowledgeable about industry trends and best practices in ERP, BI, and CRM adoption.

Reasons for joining TotalSoft Team:

• We do things with energy, passion, and curiosity and we’re backed by our culture of innovation;
• We offer a diversified range of activities in an international environment as well as a dynamic team with ambitious, yet realistic, objectives for the future promoted by an open team and communication culture.

We offer a motivating package:

• Professional and friendly working environment;
• Training and on-going development opportunities;
• Exposure to challenging projects in various industries both local and international;
• Private medical services;
• Bookster subscription;
• 7Card & Worldclass subscriptions.

About TotalSoft

Established in 1994, TotalSoft is one of the most important providers of business software systems (ERP, HCM, CRM and BI) in Central Europe.

TotalSoft is the preferred ERP solutions provider in Romania and one of the top 10 global providers of software solutions for the leasing industry.TotalSoft’s top products, Charisma ERP, Charisma HCM are market leader products in Romania, with relevant references in 8 industries: financial services, retail, distribution, production, construction, agriculture, medical and services.

Currently, TotalSoft has a team of 600 software specialists and projects in 41 countries on 4 continents.