Account Manager, Enterprise

Posted 3 Days Ago
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London, Greater London, England, GBR
In-Office
Mid level
Software
Showpad helps prepare sellers, engage buyers, and optimize performance with insights.
The Role
Manage a strategic portfolio of enterprise customers to drive revenue growth through up-/cross-sell, pipeline generation, account planning, stakeholder engagement, contract negotiation, and cross-functional coordination. Lead lead-generation and ABM efforts, support RFPs, and ensure client satisfaction and renewal.
Summary Generated by Built In

Account Manager, Enterprise

Location availability:

  • London: Hybrid working 2 days a week in the office

About the position

We are seeking an Account Manager, Enterprise to bring hyper growth to a selected portfolio of our most important and strategic customer accounts.

Key aspects of the role include

  • Achieve annual and quarterly revenue targets
  • Identify up-, cross-sell and expansion opportunities 
  • Ensure the delivery of a continuous pipeline of qualified opportunities through various prospecting means, including research, networking, cross-selling, cold calling, exhibitions, partnerships etc.
  • Provide timely and accurate pipeline forecasts and reporting
  • Organise meetings with right stakeholders to pitch Sales Enablement and the strength of the Showpad platform
  • Help steer the creation of high quality sales collateral which can be included in customer specific ABM
  • Steer and manage a lead generation plan that can be executed and effectively nurtured by your dedicated BDR
  • Develop an account plan and chessboard for each of your key account
  • Work with clients to promote Showpad’s product capabilities throughout their business, utilising joint events, marketing strategies, community calls etc.
  • Negotiate contracts / SLA’s that achieve company objectives
  • Effectively use the resources of the organisation to support the sales process
  • Indirectly lead an account support team of technical and customer success resources to help achieve your objectives
  • Work with internal teams to ensure complete organisational understanding of client needs
  • Support the establishment of strong, lasting client relationships
  • Identify and report on market trends, competitor activity, customer demand, buying process developments and other relevant market intelligence

Key Performance Indicators

  • Revenue forecasted and achieved on a quarterly and annual basis
  • Value and quality of leads and opportunities 
  • Client satisfaction – feedback, contract renewal etc.
  • Contribution to overall effectiveness of sales, marketing and service delivery – idea generation, participation with service delivery, effective reporting, commitment to continuous improvement

Experience, Qualifications and Technical Knowledge

  • (+)4 year of experience in selling Software solutions
  • Proven track record (+ 3 years) of reaching and exceeding sales targets
  • Degree standard, strong verbal numerical skills
  • Ability to present well
  • Experience at selling to C-level
  • Proven abilities in negotiation and closing
  • Experience in leading and winning RFPs
  • Able to demonstrate ownership and setting of own goals, as well as prioritisation
  • Proven abilities in account start up and transfer into account and operational management
  • Proven ability to work effectively with a team of people with different skill-sets to progress business opportunities – including presales, customer success, PMs, Product Managers and Operational support teams
  • Proven ability to support the achievement of organisational and team goals in a cooperative setting, working smoothly with dispersed, international team and management

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

Showpad’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Skills Required

  • 4+ years of experience selling software solutions
  • Proven track record (3+ years) of meeting and exceeding sales targets
  • Degree standard with strong verbal and numerical skills
  • Ability to present well
  • Experience selling to C-level executives
  • Proven negotiation and closing abilities
  • Experience leading and winning RFPs
  • Proven ownership, goal setting and prioritisation skills
  • Experience with account start-up and transition to operational management
  • Ability to work effectively with cross-functional teams (presales, customer success, PMs, Product, Ops)
  • Experience working with dispersed, international teams
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The Company
Chicago, IL
576 Employees
Year Founded: 2011

What We Do

At Showpad, we believe that the best buyer experience wins. And this is why we built the most complete and flexible sales enablement platform that marketing and sales rely on to prepare sellers, engage buyers, and optimize performance with insights.

Why Work With Us

We're a high-growth SaaS company that's redefining sales enablement. We have aggressive goals for growth - both for the company & our employees - and know we can't do it alone. We're looking for good-natured, authentic ass-kickers to grow their careers with us.

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