Account Manager (Employee Benefits)

Posted Yesterday
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7 Locations
In-Office
Mid level
Fintech • HR Tech • Insurance • Consulting
The Role
Manage and grow a portfolio of employee healthcare clients by providing strategic consulting, building strong client relationships, identifying new business opportunities, coordinating with insurers and internal teams, and delivering high-quality service and renewal/review recommendations.
Summary Generated by Built In
Company:Mercer

Description:

We are seeking a talented Account Manager (Employee Benefits) to manage and develop a portfolio of Healthcare clients.  You will be focused on ensuring clients feel supported at all times, providing advice and recommendations that meet client requirements.

Through strong client relationships and business development you will identify new opportunities and promote the wider Mercer Marsh Benefits  proposition to maximise opportunities and achieve growth targets.

With an attractive bonus structure this is a fantastic opportunity to operate within a large global organisation that is incredibly passionate about how it cares for and supports our employees and clients at a local level.

Based in any of our Southern region offices (Bristol, Birmingham, Chichester, Bournemouth, London, Cardiff or Southampton), this is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

  • Managing existing Healthcare client portfolio providing strategic/quality consulting advice and direction
  • Identify new opportunities and promote the wider Mercer Marsh Benefits (MMB) proposition to maximise revenues and achieve growth targets
  • Build and maintain strong relationships with clients, prospects, colleagues and key stakeholders
  • Providing accurate reports containing renewal information, market review results and recommendations
  • Liaising with internal departments and insurers to ensure clients receive an excellent service throughout
  • Promoting and delivering high quality service and advice
     

What you need to have:

  • Account Management/Sales experience with a proven background providing exceptional customer service
  • Adept at identifying business needs and aligning products to provide strategic solutions for clients
  • Self-driven and motivated with a confident and approachable style
  • Positive can-do attitude, who is happy to travel and enjoys meeting new people
     

What makes you stand out?

  • Proven track record of client retention and business development
  • Knowledge of employee benefit platforms would be an advantage
     

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

#hybrid

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Skills Required

  • Account management or sales experience with a proven background providing exceptional customer service
  • Ability to identify business needs and align products to deliver strategic client solutions
  • Self-driven, motivated, confident and approachable style
  • Positive can-do attitude and willingness to travel and meet new people
  • Based in Southern region offices (Bristol, Birmingham, Chichester, Bournemouth, London, Cardiff or Southampton) and able to work hybrid at least three days per week
  • Knowledge of employee benefit platforms

Marsh McLennan Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.

  • Leave & Time Off Breadth Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
  • Healthcare Strength Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
  • Retirement Support Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.

Marsh McLennan Insights

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The Company
HQ: New York, NY
78,000 Employees
Year Founded: 1871

What We Do

Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.

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