Account Manager - EMEA

Posted Yesterday
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27 Locations
Remote
Entry level
HR Tech • Information Technology • Software
The Role
Own and grow an EMEA customer portfolio by identifying whitespace, cross-sell, and upsell opportunities. Build senior stakeholder relationships, create expansion pipeline, conduct commercial discovery, manage negotiations through close, and achieve revenue targets. Partner with Customer Success to convert customer insights into revenue while maintaining accurate forecasting and pipeline discipline. The role also helps shape account planning, expansion strategy, and deal execution within an evolving Account Management function.
Summary Generated by Built In
About us:
The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography.
Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams.
Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity.
We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together.
Account Manager – EMEA

We’re looking for a commercially sharp Account Manager to join a fast-growing global SaaS business and help us build the next phase of our EMEA expansion motion.

This isn’t a traditional account management role focused on keeping customers happy and managing BAU. It’s a growth role.

You’ll own a portfolio of existing customers and be responsible for finding the opportunity within it -identifying whitespace, opening new commercial conversations, building senior relationships and taking expansion opportunities from discovery through to close.

What you’ll do
  • Own and grow a portfolio of customers across EMEA

  • Proactively create and manage expansion pipeline against a revenue target

  • Identify cross-sell, upsell and whitespace opportunities across your accounts

  • Run strong commercial discovery and understand customers’ 12–24 month growth plans

  • Build relationships with senior stakeholders and economic buyers

  • Multi-thread accounts across HR, Finance, Operations and leadership

  • Own opportunities from qualification through negotiation and close

  • Partner closely with Customer Success to turn customer insight and buying signals into revenue

  • Maintain strong pipeline discipline and accurate forecasting

What we’re looking for

You’ll likely have experience in B2B SaaS Account Management, Expansion Sales or a highly commercial Customer Success role, with a track record of carrying and delivering against a revenue target.

More importantly, you’re curious, proactive and commercially minded. You don’t wait for pipeline to land in your lap. You know how to uncover a problem, create an opportunity and navigate a complex account to get a deal done.

You’ll be joining while the AM function is evolving, so this is also an opportunity to help shape how we approach expansion, account planning and deal strategy.

If you like being given a customer base and asking “where’s the opportunity?”, I’d love to hear from you.

Skills Required

  • Experience in B2B SaaS account management, expansion sales, or highly commercial customer success
  • Track record of carrying and delivering against a revenue target
  • Ability to identify cross-sell, upsell, and whitespace opportunities
  • Experience with commercial discovery, complex account navigation, negotiation, and closing
  • Ability to build relationships with senior stakeholders and economic buyers
  • Strong pipeline management and accurate forecasting skills
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The Company
HQ: Singapore
563 Employees
Year Founded: 2020

What We Do

Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes. We enable companies to manage their distributed teams via a simple dashboard while taking responsibility for local labor law compliance on their behalf. We are passionate about creating a world where people can get a job they love, without having to leave the people they love.

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